TripAdvisor Traveler Rating

This is our 3rd year coming to the Sonesta. We were disappointed this year and shared our concerns. Our accommodations were rectified and I want to thank Shakira, Carmen, Diandra and Voshana for making sure everything was addressed. Special shoutout to Damien for being the best bartender and has such a wonderful demeanor

The staff are super friendly and helpful. Pools and facilities are clean. The food was great. My favorite was the pizza or the burgers that are cooked by the pool. The down fall is there are 3 elevators and no stairs to get up and down the floors. Also, if you rent a car, the parking garage costs $10 usd a day. Super easy parking though, just use your wrist band. All in all, i would definitely come back.

I am currently at the resort. When we arrived on Thursday with Sunwing we were greeted nicely with cold towel and rumpunch. Special thanks to Miss Anna at the FD she was amazing. She took care of me, she made sure I got to eat before the lunch time was over. She checks on me everyday to make sure I was OK. The food is amazing, I had the best oxtail yesterday at the Palms buffet. The staff is friendly and helpful. Miss Lorna the supervisor is doing a great job. My housekeeper Beatrice is doing an excellent job. My room is spotless, my towels are clean and fresh every day since I've been here. The ressort is clean and tidy. My only observation is there is a lack of entertainment at night. I am enjoying my stay so far. Thanks Sonesta for making my stay worth it.

For an all inclusive the choices were very limited. They only had 2 tables with with food choices with a lot of flies on the food. If you want a hot shower good luck. The water was cold or Luke warm at best. The staff was not friendly at all. If you want a 5 star review provide uniforms for your staff. Some wore tatered jeans. Not a good look. In the 6 days there only 1 day had activities at the pool and some of the restaurants outside of the buffet were closed. Whoever is managing this resort needs to look around and see what's going on

Wife and I arrived via cruise ship to St Maarten in Sep 2026. We had previously been to Sonesta Maho years ago with a day pass. Wife wanted to go back so we purchased a day pass 30 days prior to arrival. The price was much higher this time and I am not sure it was really worth it. The main attraction is the proximity to the airport. We caught a taxi and in 20 mins we arrived at the Sonesta Maho. Check-in was quick and we were out the back door heading to the beach. The common areas of the resort we clean and pristine. We stopped on the way and grabbed towels from the towel hut. The resort has changed since our last visit. They now have an elevated beach for the resort above the main beach. This was fine because it kept the vendors away. The day pass included all drinks and food. At 10am, the bar opened so we started getting drinks. Service was fast but they serve drinks in tiny plastic cups. Kind of a drawback for an all-inclusive resort but it is what it is. We had pizza from the pizza restaurant for lunch and it was pretty good. Around 12:45, I made my way over to the airport to watch the 3 larger planes land. We had a fun time at Sonesta Maho but for the price, we probably would not do it again.