Valentin El Patriarca Varadero reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

6338 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

If you are not at Priviledge section, forget it!

mjmyrand (Sainte-Adele, Canada) on Dec 03, 2022

Summary our this awfull experience! No wine on Friday, no wine until Saturday night and again on Monday. They keep it for the privilege people No butter, no beach towels (had the same for 4 days) no butter, no Mojito (even though it is their national drinks, room was never cleaned properly, Staff very nice but you can see that they are not happy of their conditions. Romm glasses not clean, so do not go there unless you are willing to pay a big extra for the privilege section. Awfull experience, will never return

TripAdvisor users rated this property 4 out of 5

A Great Resort but surely effected by the pandemic and economic state of Cuba

Rob C (Walkerton, Canada) on Dec 02, 2022

As with all Resort Reviews everywhere... your mileage may vary but we just returned from Valentin El Patriarca and I'm going to do my best to describe things for you. As a traveler who has visited many regions and many resorts, including Varadero Cuba previous to this trip. I can tell you without hesitation, Cuba cannot be compared to other countries so please don't. Remember Cuba is not near as fortunate as many other regions and I feel this has been made much worse since the pandemic began. A LOT is closed on this resort and I can only assume it was/is due to staffing issues as apparently they are operating at less than half their capacity. This resort would honestly bump up 2 full Stars if everything was open and available. The Coffee shop is closed, the Piano bar is closed, the Disco was closed, several A La Cartes not running. Yes paper products like napkins, tissues, toilet paper are SCARCE but we never went without. MANY of the drinks were not available either, basically Rum and Vodka available. First time in Cuba where I couldn't get a Mojito! Recommend the Spanish Coffee and S*x on the beach drinks. That being said here's some highlights. 1. FOOD - There was always something to eat at the buffet but yes a lot of limitations and items running out. Lunches at the buffet had meat grilling stations and dinner did not so lunches were the best. Omelet's in the mornings were very tasty but again some days saw limited toppings. A La Cartes, Italian was not good at all, microwaved pizza and chef boy r dee Lasagne but the food was hot and the house red wine was pretty decent. Gourmet and Carribean were both very good choices, once again though certain menu items were NOT available and honestly should have been crossed off the paper menus. 2. ROOMS - Here is where I was most surprised as the rooms (we were not Privelege section) The room was very spacious, big main room, Clean but outdated and showing wear but to be expected. Big bathtub and shower, NO Problems with having HOT water and the AC was COLD!!! Loved it! 2nd floor room and it had a big spacious Balcony! Maid service was amazing, left tips and gift bags I put together of hygiene products and kits fun items and was shown much appreciation. It was my Girlfriends Birthday so I left a note and supplies for the maid service and they went above and beyond at surprising both of us with an Amazing Birthday setup both in the room and outside the door/hallway. THANK YOU 3. DRINKS- I already mentioned earlier that your choices are limited, luckily for me I'm primarily a beer drinker and their Cervesa's are cold and plentiful. I mentioned a few drink recommendations. 4. RESORT - Beautiful resort size and layout! easy to navigate! The Pool is wonderful as is the large swim up bar which we basically had all to ourselves everyday until about 3:30pm when the beach patrons moved inwards to the pool party time :) 5. BEACH/OCEAN - THIS is the Reason you come to Varadero Cuba! I've yet to experience that kind of Blue water and soft sand ocean floor and beach ANYWHERE!! Just amazing! Overall this is a great resort, don't let the negative reviews sway you! Yes there are many disappointments but again remind yourself where you are going before you book! lower your expectations and you will Love it here! I would 100% go back but honestly not until staffing issues are resolved as I really feel like we missed out on a lot with so much being closed and not available. Not sure if this is an issue across all resorts in Cuba right now? or if it's because this resort was closed for a while during the Pandemic. One last thing, I've yet to be at a region or resort where I saw so much happiness, playfullness, and kindness towards their colleagues as I did at this resort. The staff genuinely seem to like and care for one another and support one another! Well Done! Until we meet again Cuba! Cheers

TripAdvisor users rated this property 5 out of 5

Good trip to live

carolineg369 (Brossard, Canada) on Dec 01, 2022

Thank You to everyone at the hotel for the excellent service and especially to Yenier who was able to give a excellent vibe at the disco! It was to Nice to dance on latin music. I appreciate a lot the animation at the pool and at the disco. Gracias para todos para el maravelliosa viajar! ??

TripAdvisor users rated this property 5 out of 5

Well, this hotel deserves it's five stars properly.

David L on Nov 28, 2022

Hi, my name's David, I belong to the privilege area of the hotel and I'd love let every one know that I spent a wonderful and unforgettable stay at the hotel and I'd love make mention about the work from some workers at the hotel such as Tony and Tula at the beach bar,Robert, privilege bar, Anneliese, Pedrito and Yisel, as they're extremely professional in this one making feel every single customer at the hotel endlessly comfortable and wishing returning to the hotel ?? again, their smile is endless for with us the guests.

TripAdvisor users rated this property 5 out of 5

Love and best time at this resort

Mamacita S (Edmonton, Canada) on Nov 28, 2022

The privilege are of the resort was wonderful and the staff very kind and a pleasure to get to know. The privilege bar at the pool was very relaxing and fun. The bartender Roberto was wonderful and very nice to get to know. The staff at the upbeach bar Tony and Julia very friendly and kind. One of the best of many stays I've had in Cuba.

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