TripAdvisor Traveler Rating

Stayed here for 5 night for work. Easy, fast check in, given Room 1100 (11th floor). 2 elevators for the property, so wait is never too long. Room was tiny, it had an adjoining room door which made the think it is intended as a child suite for the larger room next door. This wall was small; so small that there was only one side to get into bed. There was no chair, couch, desk or side table, just one end table for the lamp and 1990s era Sunbeam alarm clock/radio. The TV stand/drawer had the coffee pot and microwave jammed all together. Nice balcony with decent view considering it is 3 blocks to the beachfront. No updated power ports in this room (USB or lamp power port), and with room size there were only 2 available power outlets; one behind the entry door (where the adjoining room door prevented a table from being placed there) and next to the bed (which you could not walk to since there was no space). The room was dusty, there was odd red staining on the wall near the shower stall, hair on the back of the bathroom door. The bed was wore out or ridiculously “soft” with a dip in the middle which made sleep difficult and uncomfortable. The bathroom was a disappointment; from the brown spotted mirror, cracked porcelain sink, rusty and dusty overhead light, and leaky shower head. Discovered my coworker got a room nearly double in size with a couch and 2 night stands, a separate table with sink for the microwave and coffee maker. Our company travel agency booked the 2 rooms at the same rate, so the disconnect was on the hotel side. The few positives include constant hot water, and cheap rental car parking compared to other hotels I’ve stayed at in Waikiki. Overall a pretty crummy experience; this is my third trip to the area, all with different hotels. Aqua Aloha Surf was the worst and would n

Aqua Aloha Surf’s situated in the heart of Waikiki so location wise it’s awesome. There is a new serviced apartment right next to this hotel and many of their residents walk their dogs on the same street (so what I want to say is that the smell of this street could also be somehow unpleasant —- not every single owner cleans up after what their dogs have done). Back to square one, the bus stop’s just a few minutes away and this hotel offers a few hours free parking in the afternoon. The garbage truck/ police car/ ambulance always woke me up during my stay so a heads-up, ask for the upper floor. There is a water cooler in the lobby so you can fill up your water for free. Coin laundries are also available. Overall it’s an ok place to stay at because of its convenience. PS: I also grew up in Honolulu myself so if anyone wants to know more about Oahu before you travel, feel free to drop me a line ??

the size of the rooms + the location was the only positive thing about this hotel. The pool is a size of a small pound and the staff is rude. The cleaning staff comes and goes whenever they feel like it, and used our toilet without flushing while "cleaning", it was disgusting. They come every third day, and sometimes they would actually clean, and some days they would just switch bed sheets and towels. Because they clean at any time of the day, we would often have to sit hours in the reception to wait for them to finish even trough we had been gone the whole day. Would NOT recommend.

Definitely not the nicest hotel but considering the price of everything on Waikiki I assume that this is what should be expected. I’ve paid far less for more. The staff was very friendly and very helpful always. Aside from a bizarre reservation policy that may leave you with something other than what you reserved and trying to resolve this with the staff, I would say we had little to no issues

This is an old hotel with rooms that are very dated. There is no closet space other than two drawers in the room for your things and those have extra pillows in them. The bed sheets are not ironed, but clean. The pillows are very soft, and the mattress is also very soft. The room has windows that don't keep out the noise and you can hear the trash pickup out on the entire street starting around 3AM till well past 8AM. The pool is incredibly small and does not look like anyone uses it. The staff is very friendly though and will help you out as much as possible. Rooms are cleaned every 3 days but if you need extra stuff, they will bring it up for you. Parking lot is small but adequate and rate is ok. There are no bellmen to help you with your bags. With all this, next time will stay elsewhere.