Embassy Suites by Hilton Waikiki Beach Walk

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4531 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great location, amenities and service

    Reviewed by senoraperry(Oahu, Hawaii) on Oct 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our three day staycation was a fantastic getaway for our family of 5. From the outset, there was great communication from the staff regarding changes due to the COVID rules - one hour pool reservations, hot breakfast to go only, etc. They also acknowledged our diamond status with 4p late check out, snacks and a room view upgrade. We had a beeping smoke detector on arrival and it was fixed before we got back from our swim reservation. The hotel was clean and although some things were scaled down (no evening reception or room service), the staff was friendly and helpful. Our room 1031, faced the pool, and had beach views. There was plenty of space for our family to spread out. You can tell they are trying to update the rooms with modern furniture and paint, but there are still signs of aging, but nothing that would keep us from coming back. The location is right across a quiet street from the beach access and it is directly above plenty of restaurants with much more available just down the strip. It's obviously quiet right now due to low occupancy, but from our room, I could only hear the pool fountain and no street noise. I highly recommend this hotel for Hilton loyalists, as the location and price can't be beat - even before the pandemic we had planned to stay here.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Much Needed Covid Staycation!

    Reviewed by crystalmhi(Waipio, Hawaii, United States) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I weren't sure what to expect doing a staycation with our 8 month old during the extended stay-at-home order, but we are so happy we did! Kay Lee was exceptional at keeping us in the loop of the new restrictions and made us feel excited to book the reservation. Rika was so sweet checking us in and the entire staff from the breakfast pick up area to valet to check out were so hospitable and accommodating. The rooms felt clean and safe to let our son crawl around and he slept comfortably. On top of that, we just LOVED the views from our room and were able to relax and recharge from some of the stress this year has brought us. Mahalo Embassy Suites Waikiki!

    Exceptional Staff

    Reviewed by jgilbert2(Honolulu, Hawaii) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just stayed here for 42nights during CV19 pandemic. The staff in the hotel is just exceptional. MAHALO to Matt an the rest of front desk/management. The food staff, Theresa, Michael and Justin were very welcoming each morning at Breakfast. The hotel is very clean, and there is no doubt the Team there cares that each guest has a great stay. A special thank you to the Chief Bellman(K), very professional and personable. Hint: for you other food needs go to beachwalk Cafe right next door.

    Headache Free Group Travel

    Reviewed by cindyhW6939JK(Rome, Italy) on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Embassy Suites - Waikiki Beach Walk made Group travel easy and enjoyable. From pre-booking our team, adjusting to travel delays and ensuring our group had breakfast no matter how early we had to depart. Traveling in a COVID environment is tricky. Rooms were spotless and food delivery was easy. They have thought of everything. The excellent communication from Group Sales and service from Staff kept us comfortable, safe and on schedule. A++++ all around!

    Excellent Stay When Visiting Home

    Reviewed by jtcristy808(Alexandria, Virginia) on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    When going back home, this was the perfect stay for me. Excellent getaway while visiting family with perfect access to everything. Looking forward to another stay next Thanksgiving season when I head back home!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5