Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4274 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    My thoughts

    Reviewed by kfitch1810(Cleveland, Ohio) on Aug 24, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Had no clue until getting there that this resort was connected to child friendly resort which is where all the decent restaurants were. Tried multiple times to get in the Asian restaurant and the wait was ridiculous. They don’t take reservations either. It’s a higher end resort and the only beer they offer is Heineken or red stripe. The beach area is small. Night entertainment doesn’t go late. On the plus if your looking for nice swim out from your room they were the nicest I’ve seen compared to the other resorts I’ve been to. The staff was friendly. Breakfast buffet was very good.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-3

    Beautiful place, great staff, beautiful views

    Reviewed by ShaneReeve(Draper, Utah) on Aug 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was amazing!! We made great friends with a couple of the zcrew staff and they always went out of their way to say hi ! The hotel was absolutely stunning with a beautiful pool. The food especially fusion were were amazing and the waiting staff were always so nice! Highly recommend

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great place to stay

    Reviewed by Clanton23() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Updated amenities and awesome staff. The drinks were limitless and there were multiple restaurants to chose from all throughout the day breakfast lunch and dinner. One of my favorite drinks is the Bob Marley.You have to stay on this awesome resort if you come to Montego Bay!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Hyatt Zilara Review

    Reviewed by GabbyHappy() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Took a summer vacation with a couple of friends and it was the best experience at this resort. I can honestly say that the workers at this resort made our stay over the top. We were treated really nicely and everyone made us feel very safe and comfortable but also made sure we had a great time. I would personally like to shout out my favorite bartenders, Morty (Mortimer)! He was amazing and made sure that our drinks were never empty,and that we all were kept smiling and having a good time ! I also want to give a shout out to the entertainment crew! Javon, Walden, Junior, and Travis who literally kept us entertained the entire time we were there. They were super nice and respectful! When i go back to Jamaica, Zilara would definitely be my first choice again because of the workers !

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Wonderful Vacay

    Reviewed by ericabgrant(Apopka, Florida) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I really enjoyed the Zilara as the property was well kept and the staff was excellent. I also enjoyed the food variety as there are many restaurants on site. Its a place I will tell others to stay. I will definitely stay again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

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