Sunset at the Palms Resort and Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3326 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful resort with wonderful staff

    Reviewed by Blue H() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed 7 day and loved every minute of every day! Christopher and Dennis of the Chef Showcase dinners were outstanding and the food was exquisite. We really enjoyed all the aspects of this resort. Is was very personal with a small not over commercialized feel, nut yet offered multiple dinning and bar options. We were worried about the beach being across the street but let me assure you that they do a great job checking you in and out, have a crossing guard and once your there you would not need to go back if you do not wish as their beach bar and grill were excellent as well as they have the nicest and cleanest beach restrooms I have ever seen. We will be coming back for another stay! Thank you Nadine, Loleta, Raheem, Alex, Kirk, Lynette and all the other staff as you made Brooke and I's stay truly wonderful!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    5 star resort

    Reviewed by Elsie O() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This was our 3rd return and will return again.. the service and staff go way and beyond the call of duty, the rooms are very clean, the piano bar with Paul was so much fun,, we took 2 other couples and they both just loved it also, very tropical fee, and very Jamaican experience,, the beach across the road is totals awesome and great food on beach,,We just love this resort and highly recommend it over the large commercial resorts

    Our 30th Wedding Anniversary

    Reviewed by Toni B() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we arrived on the property we were treated like family. Every staff member has been warm, courteous and worked to ensure that our stay was the absolute best vacation ever. We thought it was just us, but we have made friends with people who’ve come over 20 times to this resort. Shawn welcomed us to the manager’s reception and every morning made sure the coffee was hot and the water chilling cold. The beach is extremely inviting and Lynette works to ensure you have the water experience of your dreams. Kemone is chef extraordinaire at the beach grill with the best beans and rice I’ve ever had. Junical taught me to make curry stewed snapper ( he’s a pro) and Kerry taught me to make ask the drinks I will ever need to feel like I’m back in Jamaica. Kirk and the beach bartenders have kept us plenty hydrated. Best Vacation Ever! Nothing but rest renewal and relaxation which reminds me of the SPA OMGOODNESS they gave us our entire lives back with such attention to the needs of our body. We will be back for my birthday

    Great resort!

    Reviewed by Lynn A() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent six fabulous days here! If you are looking for a smaller resort with great food...cool tree house suites...awesome pool and grounds and an awesome staff...this it it! Check it out and you won’t be disappointed!

    Amazing!!!!

    Reviewed by Nicole S() on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    we were there for 5 nights and it was THE BEST place we have ever stayed. The Food was amazing the Staff was GREAT Samantha was great she even asked me to be in the fashion show they had and it was so much fun they treat you like family and Christal at chefs dinner was great she made sure I was taken care of and Jovaine Tate took care of everything while we were at the beach. I have to say the housekeeping was amazing I'm drawing a blank of my housekeepers name but she was Great as well I know she's been working in housekeeping for 18 years and she is like your mom while your there anything you need she's there . Thank you all for making this the BEST VACATION SPOT IN JAMAICA!!