Sandals Halcyon Beach St Lucia

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4535 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Exceptional service

    Reviewed by michaelbM8658OV(Edinburgh, United Kingdom) on Jun 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’d like to nominate Sherlone a receptionist/hostess and fantastic ambassador for the whole Sandals experience. A first for us our trip started badly when my Fiancées bag didn’t arrive from London. We did the necessary paperwork and arrived late to the resort. Sherlone immediately brightened our gloom with her friendly and professional welcome. She provided toiletries and put us at ease with her manner. Fortunately the bag arrived the following day and from then on we felt spoilt as we then received a Breakfast in Bed the following week organised by Sherlone. Throughout our stay she has brightened the experience with her charm and personal service. A real credit to Sandals and worthy of mention. From making reservations or simple advice we feel our Holiday would not have been nearly as enjoyable without her! Thanks again to Sherlone who along with many others for example Nyree Garfield Dawn Agnes Martia Kayla Phillipe and At the Grande La Toya Lance and Tresa. The staff definitely make Sandals so all credit to all those who enhanced our Holiday and many thanks again. Regards Michael and Michelle xx

    Absolutely Amazing!!!!

    Reviewed by KristyPauleus312() on Jun 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Me and my husband stayed at the Sandals Halcyon Beach for a romantic getaway and we were not disappointed. From the second we arrived we were treated like royalty by the staff. We have never been anywhere that had staff who were so respectful, accommodating, welcoming and truly wanted each and every guest to have an outstanding experience there. To say they went above and beyond would be an understatement, there are truly no words for the treatment you receive here. Our room was amazing with spectacular views and just steps from the beach and housekeeping came twice a day and kept our room immaculate and the linens and bedding were very comfortable. The bar areas and the bartenders were funny, entertaining and could make any drink you could think of and all our drinks were yummy! The food was out of this world, whatever type of food you like, they have it here and it’s delicious! If you don’t see something on any of the menus they will find it for you, service at all the restaurants was perfect! Me and my husband will definitely be back and will definitely be telling everyone we know who is traveling to stay here!

    35th anniversary

    Reviewed by ccp1026() on Jun 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was the third Sandals we stayed at. Food was EXCELLENT! Hospitality was EXCELLENT! Rooms were very clean. I can not rate this resort 5 stars because this property backs up to the main road on the island so we could hear sirens from time to time. That was a shock! We have not experienced that at the other Sandals we stayed at. Also, we received a $250 spa credit in our package. Based on their massage prices, I knew we would be going over the $250 credit amount. We signed up for the hot stone massage for $145/ person a few days in advance. At that time I wasn’t aware that there was a 12.5% surcharge on all spa services. I did see a small sign a few days later... I thought it was odd they never mentioned this surcharge. When we received our check out bill late the night before checkout, I noticed we were over charged for the spa services. I took the bill right to the concierge and they told us we had to wait until the morning when the spa sales desk opened up. So the next morning before departing for the airport we find out it was $155/person!!! What??? Oh they gave us the “Himalayan Stone” message. I never heard of it, it wasn’t listed in any of their pricing list. But we still had to pay for it! They knew we were leaving that morning and they were NOT going to budge! I think this was VERY unethical!

    The Halcyon Experience

    Reviewed by 331caroled(Greensboro, Georgia) on Jun 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved the beach, pools, bars, and restaurants at Halcyon Beach! The service was incredible and the locals and staff were were so kind and helpful! The tranquil gardens and beach were very relaxing! We went on the Pitons Sunset Cruise one day and had a great time, but if you enjoy relaxing at the beach, pool, or getting spa treatments in a quiet setting, this is the perfect spot! There are shuttles to the other Sandals resorts, as well. We had an amazing time!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful , attentive and relaxing

    Reviewed by georgia s(caterham, surrey) on Jun 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Recently back from this lovely hotel. Firstly the attentiveness from all staff was superior to normal holidays all inclusive. Our room was 10 feet away from the lazy pool with sun beds outside our door. The food is also very good, I actually had fillet steak 4 times. Very relaxed holiday dare I say with no kids around!! Would highly recommend this hotel. One downfall... the sand isn’t as white as shown in the photos.

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