Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5121 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    This is the ONLY way to do Jamaica!!

    Reviewed by 306karlyt() on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My best friend and I arrived in Montego Bay on Saturday, May 1st, a bit apprehensive about traveling during Covid. The instant we arrived at the *absolutely gorgeous* property of Hyatt Ziva/Zilara, we were immediately soothed by all the precautions taken to make us feel safer. Since our arrival, we have had nothing but an amazing time (hence why I’m writing this review mid-trip!!). Cadine and the rest of the staff really go out of their way to ensure we have a fabulous time—from reggae dance classes to flip cup tournaments to epic karaoke, the fun is never ending! If you’re considering Jamaica, definitely choose this resort (if not ONLY to party with Cadine haha)

    Had a blast of a girl’s trip to Jamaica!!

    Reviewed by Linklovesme() on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    When my friend and I started our planning for our Jamaica trip, I expected some beach time and some pool time - always with rum in hand - complete with some much needed R&R, but little did I know that we would be thrust on this epic trip complete with flip cup, aqua pole dancing, and best friendships with the amazing entertainment staff. Cadine especially made us feel so welcome and brought out our goofy side, allowing us to confidently display our wonderfully crafted choreographed dances to our various karaoke songs as we started and then closed out the night. This honestly felt like a trip of a lifetime so thank you endlessly to Cadine and the rest of the staff for making it an unforgettable week even during a pandemic! Please book a stay here - I promise you won’t regret it!!!

    Awesome Vacation

    Reviewed by KionOC(World) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Loved everything about this hotel. Soneric’s calm demeanor was rather refreshing to see at a hotel’s front desk, he was never flustered and seemed to enjoy his job. The entertainment team made my trip fun, Waldon and Javaughn were very engaging and super friendly. Loved the vegan food options. This is now my favorite vacation spot, I went to another hotel to join my friends but the Hyatt was the highlight of my vacation experience.

    Great Vacay

    Reviewed by sandy_wave40() on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Hyatt for a week-long vacation from NYC. We submitted our travel authorizations and were approved to enter the country. The airport was not busy so we were out relatively quick. Our transfers to the resort were done by TCJ Tours, they had great rates and the service was two thumbs up. Comfortable vehicles and friendly drivers. The resort was about a 35 minute drive, so not a long ride from the airport. Check in was smooth and our room was ready in no time. Rooms were clean and smelt great. Pillows and bed were soft and comfortable, great decor and a great shower. Throughout the resort there were sanitizers, staff wore masks and Covid safety precautions were maintained. The pools and beach were all enjoyable. Lots of sunbeds and shaded areas. Meals were all very good, well plated and tasted delicious. They had a good variety each day so no one would go hungry. They were also very accomodating to special needs as my husband was celiac and we were able to get gluten free meals for him easily. The staff do an excellent job at this resort, they are always so prompt and ready to assist in every way they can. We did a tour to the Martha brae rafting and the Dunns river falls with TCJ Tours, so relaxing and a great way to see the island. The dunns falls was a great hike and we had spectacular views from the top, highly recommend if you plan on doing excursions. I can say we had a great trip to Jamaica and would return to the Hyatt resort.

    Hotel Zilara in Jamacia

    Reviewed by Flyer138036() on May 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I visited the Hyatt property in Jamaica called Hotel Zilara Rose Hall which was all inclusive and excellent. I cannot think of one negative thing about this beautiful resort and the people I found on the island. I arrived solo and reserved a swim out suite for a week and had the great opportunity to enjoy many delights of the island and the people there. Those with children have the opportunity to go freely from this property to Hotel Ziva right next door which is connected by a small walk. The food was excellent and the rooms are specially sanitized along with both properties next to each other in the safety corridor of Montego bay. I have to give extra thanks to Tamika, Elvis, and Don Jose in the Beach area and their service they provided. All employees are excellent. Haynes in the lower level dance bar was awesome. The spa ladies are delightful as all the employees there and all music and entertainment was excellent. I highly recommend this Hyatt location.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5