Dreams Sands Cancun Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 7577 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    great stay

    Reviewed by Sunshine738018() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    awesome time the only think what we missed is the bottle of champagne in our room. we can't enjoy because we visit too many parks. we need extra days in a future . the lobby is a little hot but the personal are very friendly and they take care of you all the time what kind of drink do you need. we only take breakfast once in a restaurant what is let us impressed for the variety and quality of the food and service I am very strict with the quality of the coffee and we give you 10 points for the freshness aroma hot served. and refill exactly when you need it it was awesome.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Dreams Sands

    Reviewed by naples1968() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort is older, has nice clean but shallow beach. The staff from top to bottom is very good. Entertainment was very good and frequent.The specialty restaurant El Gaucho was great, have the octopus appetizer and corn chowder soup. The only really down element was shower access, very tough for older guests. If you have the opportunity to snorkel with the whale sharks go for it. This resort is close to their feeding grounds in season.

    Highly recommend!

    Reviewed by vdulbic() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just came back from Dreams Sands and I would definitely go back. Really clean, food is great, staff is friendly and fun, beach was clean. We did water aerobics on the pool and that was fun! The pirate show was really cool!

    Absolutely Amazing!

    Reviewed by Ckm99() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently stayed at Dreams Sands Cancun for our 20th anniversary and had an amazing vacation. From the minute we stepped foot into the lobby, we were greeted by several friendly employees. We checked in with Karina and were told our room was not quite ready but told us to stop back around 3pm for our key. We grabbed lunch and at 3 we received our room key from Oscar for our oceanfront room with a balcony! The views of the calm ocean are beautiful. They are in a perfect location with no seaweed, while other beaches nearby seemed to suffer from it. The resort is on the smaller side, but is very clean and the employees were so friendly. I need to mention our favorite bartender Elmer. We met him on day two in the lobby bar and he remembered our drinks from that point on. The food in the buffet as well as the ala carte restaurants was always good. I must say our favorite was Himatsu! And Raul took very good care of us there. The people at the Amstar tour desk were very helpful. Gloria provided information on several tours, and we took her advice. I highly recommend the catamaran to Isla Mujeres, the Speed Boats, and finally the Dolphin swim at the aquarium. While there is not much going on in the evening, overall, this resort has it all. A perfect beachfront location, close to shopping in town, and employees that go above and beyond to make sure your stay is perfect, we look forward to going back!

    Best place ever!

    Reviewed by ardiejohnson(Dorsey, Illinois) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have traveled extensively thru the Cancun and riveria Maya area and no other resort comes close to the customer service you will receive at Dreams Sands. Marte made sure our room reservations were beyond what we expected, absolutely perfect! Walter and Eduardo checked on us several times throughout the entire beach stays to make sure everything was perfect and Armando made us the best drinks and great conversation in the preferred lounge. The bell hops were right on time delivering our luggage to the room and picking back up for our airport transfers. We had room service several times, always delicious and hot, and served to our room in a timely manner. The restaurants were always quick to get a table for us, and the food served was phenomenal! I only recommend this resort to our friends now, as it is truly a one of a kind vacation for relaxation and service. You were never without a drink on the beach, as the waiters were very attentive. I cant even begin to name everyone, as the entire staff went out of their way to accommodate every need or want that may arise. This is truly the perfect place!