Dreams Sands Cancun Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 9092 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best part was with Liz at the spa. Best massage ever.

    Reviewed by Tianna L() on Apr 22, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I had one of the massages from Liz in the spa. Omg it was thee best. She was absolutely amazing. Thanks so much Liz. Liz was patient and asked questions. Very gentle and so relaxing I just might go back tomorrow.

    Birthday Trip

    Reviewed by smalltricia() on Apr 22, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hospitality was great from the time we came. My visit was for my birthday 04/20. The staff takes pride in their job and made it their business to make my stay as comfortable. Even with Covid restrictions in place the resort and staff made it that pleasurable. Shout out the restaurant staff Abinadab ,Javier and Humberto. It's because of them and their effortless hard work that I kept eating at the resort as to going outside to experience other food . David and I thank the staff tremendously Tricia Small-Rivers

    First All-Incluaive

    Reviewed by Curlyswirls(Kissimmee, Florida) on Apr 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my boyfriend and I’s first visit to Cancun and overall I’ve enjoyed the experience. The room is a little outdated but it’s for sleeping so no complaints there. There are a variety of drinks at all the bars and bartenders are willing to make you whatever you want. Ysidro at the swim up bar is the greatest for all of your drink needs!

    All-Inclusive Wedding Trip with Family

    Reviewed by selenflores(Paris, France) on Apr 20, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I can here with my family for my brother’s wedding. I love the service at this hotel - everyone is just the best! From the servers to the concierge to the Spa staff. You will be treated like kings and kings here! Liz from the spa did an excellent pedi, I also had a bikini wax and couples massage. Everything was excellent. The food is great, and the drinks just keep coming. My only qualm is that I wish the rooms were a little more modern. But I definitely recommend this hotel if you’re on a romantic trip or with family, too!

    Terrible experience

    Reviewed by Mobeach1() on Apr 20, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I am not sure why this place is rated so high, It doesn’t even compare to other Dreams resorts we have stayed at. Beach was 10 out of 10, sand smelled like sewer as we were digging into sand to play with our kiddos all you would smell is the sewer. Food was terrible, buffet had the exact same options every day and most night were closed so restaurants were your only options. Our kiddos only options there were pizza and spaghetti, I assume they think that’s all kids eat? Would never go back, rooms were very small just placing our luggage took up so much space, If you wanted a balcony to dry your clothes they wanted an additional 60$ per day. It was hard to get water and fruit in the rooms, sometimes room service wouldn’t show up for an hour or more. Massage lady Liz was wonderful, gave me an excellent massage- she was one of the best staffers at this resorts. Overall would never go back again.