Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4265 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    BEST WEEK OF MY LIFE!!!

    Reviewed by Lindsay M() on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot emphasize enough how amazing my time at this resort was. The facility, rooms, amenities, food & drinks all exceeded expectations. What really made my time at this resort so special was the outstanding staff members. The Z Crew made my friends and my trip a week we will NEVER forget. Oshane was incredible - he always included my friends and I and constantly made us laugh and have fun. He is also the best dancer I have ever seen in my life. I am going to practice prior to my return so I can keep up with him next time. I would also like to recognize Z Crew members Barrington, Junior, Jevaun, Omar, Kelly-Ann, and Analisa. Again, these people made this trip incredible and are the reason I will come back to this resort. Also a shoutout to our favorite bartenders Yelia & Andre!! Can't wait to come back!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Super anniversary stay at Hyatt Zilara Rose Hall

    Reviewed by Jmriggio(Gilbert, Arizona) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Overall was an excellent stay. The resort is beautiful and well maintained (although may be due for some minor updating). Our room was spacious and well appointed. It was kept very clean and comfortable. We added the butler service which was worth the extra cost and they were very attentive to our needs/requests (hats off to Worren, Kimme and Anna). The beach is not super large but was adequate. We strongly suggest beach shoes as parts of the swim area had smooth rocks to navigate over. The food was much better than we expected. While most restaurants used a consistent set of proteins (and vegetarian), they were prepared differently based on the type of restaurant (French, Italian, etc..). The buffets had more items but were similar day-to-day. The drinks were good but you sometimes had to ask for certain additives (e.g. limes). The bar services was timely. We will definately go back and have already mentioned our stay to friends and family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Judy had a ball!

    Reviewed by deicnjudy(Upper Marlboro, Maryland) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay was amazing thanks to the staff. They make it worth it. Karrian, Omar and Ricardo my personal butlers are now my best friends! They are Zilara. My room was always clean and comfortable. Never had a meal I didn't enjoy and the activities are lit! The only thing I would change is: I would like to hear more Jamaican music. I can hear American music and at home I come for the flavor of Jamaica. Let's work on that.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Perfect honeymoon destination

    Reviewed by Kimberly B() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Hyatt Zilara Rose Hall made for the perfect honeymoon destination. All the meals we had, including in suite dining, were delicious. Our favorite restaurants were the Jerkz Hut, Jamaican Roots at Horizons, and Urban Heatz. Andre, Ronaldo, and Mortimer crushed it at Islandz Bar and made the best pina coladas. There was always staff maintaining and improving the grounds and the property always looked beautiful and clean. Security personnel were stationed throughout the property so we always felt safe. The Z Crew were all so fun and friendly, always saying hello as they passed and checking to see if we needed anything. It made for a wonderful trip!

    Outstanding Property

    Reviewed by Rashidah J() on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Zilara & it was absolutely amazing. The property was very well kept. Rooms sparkling clean. I stayed in 1of the swim-up rooms & it was well worth it. Tons of dining options. And the food was actually good! Very flavorful and filling. Drinks were endless. The staff went above and beyond to be accommodating. Everyone had a smile, was very respectful and courteous. Security was super max! I have no complaints, as I thoroughly enjoyed my entire stay. I look forward to staying again soon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

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