Meliá Caribe Beach Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 344 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good experience

    Reviewed by Erna S(Walnut Creek, California) on Jun 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very satisfied, great experience!! Came for a destination wedding at the Jellyfish Restaurant. This was my first trip to the Dominican Republic. Room was a good size, large bathroom, very comfortable bed. There were 51 of us who came for the wedding, we all stayed st the resort, didn’t hear any complaints, everyone loved it!!! I would recommend this resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wedding at Melia Caribe Beach

    Reviewed by GML3304() on Jun 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hello to whoever will read this review! This year I got married at the Melia Caribe Beach and I decided to share my experience to help reassure other brides to be! Planning a destination wedding with them was very straight forward and easy. I was assigned Lisa Matias as a wedding planner/coordinator, ask for her, she makes your dreams come true!!! They send you documentation, price lists and pictures. They are open to you sending pictures of your ideas for cake and decorations and flowers! They can truly find everything and anything you want! Lisa Matias also made amazing suggestions which made my day dreamy. Listen to what they say as they actually have the experience of the heat and beach! She thinks of things we absolutely don’t. When arriving at the hotel, don’t get worried about the size of the resort, it is indeed very big BUT they have transportation coming and going all the time! The longest I ever waited for the little bus/train/golf carts is 4 minutes which is really not that long. Our room was beachfront. Beautiful, big and the most important for me extremely clean! The mini fridge was full, we had full bottles of bubbly, wine and rhum offered in the room everyday, as well as the usual Coca Cola, sprite water and beer. We had chocolate bars etc! As we walked in the room we found beautiful decorations on the bed and in the jacuzzi for bride and groom. They have many special attentions that make the whole week special and not just the day of. While we were there it was also my husbands birthday and they decorated the room full of balloons wrote happy birthday on the bed and filled the jacuzzi with flowers! The day after you arrive you meet with your wedding planner to recap and see the locations you have picked for ceremony, cocktail and reception. You are allowed to change your mind! I didn’t because it is seriously dreamy. We decided on a beach ceremony, on the sand, cocktail Infront of the Merkado terrace and reception at the Merkado terrace. It was truly amazing! In that meeting you also meet with the head photographer ( if you picked Novia Mia photography, I strongly recommend). She knew exactly what she was talking about, she was open to all of my ideas. Gave me good tips for tanning and to avoid looking like a lobster on the pictures. We also went with a videographer, you never even see them nor the photographer nor the videographer, they are very discreet, extremely professional. They have done this a million times and the pictures are just stunning! They know what they are doing! I received the video and it was as if I re-lived my day. The video quality is amazing, a true movie! They are even willing to modify the video any way you want if you are not satisfied. I asked to add a longer part of walking down the aisle. The next day it was done! They ask you for your favourite songs to add in the video, which makes the video even more special. The wedding planner actually contacts you by whatsapp which makes everything very simple! She literally takes care of everything. She even makes sure you sent your dress to the dry cleaner. She will come pick you up to your room. She actually picked up my dad at his room brought him to mine. Went to pick up the groom and his mother, brought them to the venue. Came back to pick me and my father up once everything was ready to go. I arrived at the location, everything was better than I could ever dream! Everything went better than expected! The sun was shining not one cloud! For music it was super easy. I created a Spotify playlist and they just play it from your phone connected to speakers, And honestly it’s perfect! They even have a tech guy to take care of it during the reception! Lisa (wedding planner) stayed during the whole wedding. From ceremony to finish. She made sure everything was perfect and that everyone was satisfied and having a great time! My family loved it and still can’t stop talking About it! Everyone wants to go back and some want a beach wedding now! I truly recommend Lisa Matias, we loved her! She is professional, polite, extremely knowledgeable and easy to deal with. She will do everything in her power to make all your wishes come true. She made my whole wedding experience easy and fun! Like every bride I was stressed when I arrived but she had the words to reassure me! She made my dreams come true! The resort is beautiful, the beach is not cramped. Beautiful beach and sand lots of activities! The restaurants are actually good! The meat is always very tasty! The splash park for kids is so much fun, I stayed there hours with my niece and I think I had more fun then her! All in all I 1000000% recommend this resort. Having our wedding there was the best decision we ever made!

    Overall experience

    Reviewed by Mandyclewis() on Jun 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Eddie was awesome! Most front line staff do not speak good English so hard to get what you want in restaurants and bars, for instance we could not get a slice of orange in our drinks it was hard to get a general gin and tonic as bar men didn’t understand English

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3

    The level at melia resort

    Reviewed by Explorer112967() on Jun 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Overall good resort. Stayed at The level at Melia. Goods - Resort looks good. Good food overall. Room was good. Room service was good. Cons - No alcohol in drinks. Just juices. Slow service in restaurants. Kids menu only had 3 items and menu was same across all restaurants. Shower had water seeping into bath floor. No hot water for a day. Lost power for 4 hours one day. Went a day to Palma resort. Really bad service at buffet. Servers were not courteous and were fighting between themselves. Lot of mosquitos may be because of tropical and trees.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-4

    Average resort

    Reviewed by t2le() on Jun 12, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The resort was nice, but the beach was far away, you could either wait for the bus to pick you up or you could take a long walk to the pool and beach. The rooms were not that great and I stayed on the family side. The room didn’t feel and look clean, it also had a strange odor and the room was run down and old. The bathroom was not the cleanest for exp. there were dead bugs on the wall that they did not remove or cleaned up. The mirror was chipped and the door would not close. For the morning and afternoon, they have buffets available only and they were all pretty much almost the same food. The food was good, nothing too amazing, I expected better food because I’ve heard good things about food in Punta Cana. For dinner they have various types of food and cuisine, some of the restaurant was not good at all like the Mexican and Asian restaurant was not that great, but some of the others were good. The service was good, everyone was friendly and would always smile at us. Our receptionist was very nice to us and informed everything we needed to know about the resort. Although, I have lost my credit card that I paid with online so she requested me to pay again with a new card and said that they would refund me again within 10-21 days. But time has passed and they still have not refunded me, which I am very upset about. Communicating them is awful because they take forever to respond by email. I hope they will respond to me soon to figure out this refund. Overall, I would not recommend this resort. I suggest look somewhere else for your stay to have a better experience.

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