Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4269 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    AMAZING!

    Reviewed by Skyler H() on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot praise this property highly enough! There are SO many activities to do and five days just was NOT long enough! First off, forget about getting up early and standing in a line in the lobby to make reservations for restaurants. This property is first come, first serve when it comes to their restaurants. We never had any trouble getting in to any of the places either, since were so many options available. The food is also incredible! I've stayed at other resorts before and did the whole "wait in line, make a reservation, get dressed up" just to find out that the menu options at the resort's restaurants were the SAME food available on the buffet. That is NOT the case with this place. The restaurants have their own chefs and offer a very wide, unique selection of cuisine. We were there for five days and STILL weren't able to experience all of the restaurants. I definitely recommend springing for a swim up room. We went with another couple and ended up spending the majority of our time in their pool. The Zilara side is adults only, which is SO nice. The campus is very spread out, but they offer complimentary golf cart/shuttle to take you to the other side of the resort if you wish. We were hoping for more options in terms of "mini bar" in the room, all they have is red stripe and red stripe light in the fridge. But that is really our only complaint. The staff was EXCEPTIONAL. They seemed genuinely happy to have us and were all so warm and friendly! We even made new facebook friends with some of the staff! Everybody goes above and beyond for the guests, we felt so appreciated. And that was even BEFORE I tipped (yeah I get it, tips are "included" supposedly-but I'm a bartender in a hotel. I always tip). Everybody we interacted with always smiled and treated us like absolute royalty. We went off the resort for an excursion to the Blue Hole. The bus ride was almost and hour, but it was worth it! We got to jump off cliffs into the water, and swim under the waterfalls. I had a blast. I can't recommend this property enough. If you are on the fence about it-don't be! We can't wait to back. <3

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Perfect Girls Trip Vacation

    Reviewed by KISHA C() on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Took a Girls trip to Montego Bay for my 40th Birthday. We stayed at the Hyatt Zilara Rose Hall and had the time of our life. The food was good, entertainment was plentiful, and the Staff was Amazing. Special shot out to our favorite pool Bartender Mortimer who was the most polite, fun, and attentive bartender EVER. We will definitely be back.

    Amazing couple trip !

    Reviewed by FellowTraveler522089() on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beach is rocky you need water shoes excellent food best restaurant was asian. Activities every night ! We had a late flight and they wanted to charge us 20 dollars to use the showers at the spa . Was the only Location. This is horrible I never heard Of This other than that trip was amazing !

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-5

    The Dancing Singletons

    Reviewed by GeraldAACS(Atlanta, Georgia) on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is exceptional! Very clean and it is beautiful. The service is great and cannot be beat, the food is awesome and the entertainment is LIVE! My husband and I went with very high expectations and it surpassed those expectations. This resort WILL BE on our travel list if not every year, at LEAST every other year. The Hyatt Zilara is just simply awesome.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    BEST WEEK OF MY LIFE!!!

    Reviewed by Lindsay M() on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot emphasize enough how amazing my time at this resort was. The facility, rooms, amenities, food & drinks all exceeded expectations. What really made my time at this resort so special was the outstanding staff members. The Z Crew made my friends and my trip a week we will NEVER forget. Oshane was incredible - he always included my friends and I and constantly made us laugh and have fun. He is also the best dancer I have ever seen in my life. I am going to practice prior to my return so I can keep up with him next time. I would also like to recognize Z Crew members Barrington, Junior, Jevaun, Omar, Kelly-Ann, and Analisa. Again, these people made this trip incredible and are the reason I will come back to this resort. Also a shoutout to our favorite bartenders Yelia & Andre!! Can't wait to come back!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

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