Meliá Caribe Beach Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1804 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Very Disappointed ,3 star resort at the most

    Reviewed by erichB8482HO() on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This is my 8th time in punta cana. My family and I travel a lot and are not picky people but this place needs an overhaul. For starters, service all around was well below average. Waiting 15-20 minutes once seated for water and coffee at breakfast. This happened almost every morning. For dinner, we waited longer for drinks until I got them from the lobby bar myself. At the Italian restaurant, the host stated that she did not know how long the wait was. She said it can be "20, 30 minutes maybe 1 or 2 hours" (horrible). On the weekend, hundreds of locals flocked to this resort. Mostly men. They were getting drunk and rowdy. The pool by the beach was over run with them. They scared away and scattered numerous families trying to enjoy themselves with there kids. These local villagers were staring at any woman that walked by as if they never saw a female. I had met other families there that felt the same way and just left to there rooms to avoid this disgusting behavior . Poor judgment on the MANAGEMENT for allowing this. Staff was friendly ( the ones that spoke english) . About 70% of staff does not understand english. Beach was nice and clean. Too many salesman on the beach trying to sell you stuff. Water park was great for kids. they enjoyed it. Food was below average for an all inclusive. Minimal variety . I had stayed in other 4 star resorts in Punta cana that were way better than in this one.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Rooms

    Rooms-3

    Service

    Service-1

    Recent stay at Melia Caribe Tropical Punta Cana

    Reviewed by Kevin962(New Providence, New Jersey) on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife and I have been members since 2003. We have been going to this resort almost every year.The staff is always nice(especially JJ the bartender) and the grounds are beautiful. As members we have seen the price of both the meal plan and maintenance fee go up every year.That would be fine, but we get less and less for our money.Our room which was near the pool and beach, is now back another 200 yards.We where told that those rooms are now for "The Level" guests.Not to mention that areas of the resort we had access to in years past are now off limits to us.As long time loyal vacation club members this is both insulting and disappointing. Instead of constantly pestering us about upgrading our plan,Melia should rewarding us for continuing to be members.At this point we are worried what we will lose when we go back next year.

    Thank you !

    Reviewed by Daniel M(Lindsay, Canada) on Feb 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Two simple words from our hearts...... December 2019 we arrived at " our home away from home " for our 26th trip to Melia Punta Cana. Sincere " thank you " to everyone at the resort, special thanks to Angelica Santana and Gladys Bautista. These two ladies wrote the book on providing customer service ! Something new, something different, something better ....every time we go. The new Italian buffet is a hit with everyone. A fabulous selection of pizza , pasta , breads, salads and deserts. Seating is available inside or outside. Open to all visitors. So is the totally refurbished American Grill ..... hot dogs , hamburgers, steak, ribs ,french fries and more. If you are looking for more North American stlye food , this is the place for you . Next month we arrive for our 27th trip. Can't wait to see our Melia Family and repeat visitors just like us that we see every March. Give Melia Punta Cana a try, we bet you'll love it enough to become a repeat visitor too . Dan & Joanne Lindsay , Ontario Canada

    Dominican republic experience

    Reviewed by halamuhssin() on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Loved the resort. Good service and huge variety of food. The resort was very big and we enjoyed the walking. There is a also shuttles to help people move around. Beach is beautiful, nice pool and we certainly enjoyed the water park the most. Staff were very friendly and love to help. The only issue we had when there was hug amount of locals stayed over the weekend. Mostly single guys in the family section of the resort. There was safety concerns, we were followed , found guys wondering between our rooms, possibly drunk, also we did not feel safe to walk alone anymore as they were very disrespectful. We could not pass by without being sexually harassed, even my 13 years old boy was terrified as they were making sexuall comments. That kinda ruined our experience but glad its was only the last 2 days.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Drinks few options

    Reviewed by fromaniuc(Sao Paulo, SP) on Feb 22, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel complex is huge! Beautiful gardens and beach view. Some rooms needs retrofit precisely on bathroom. Unfortunately if you like beer, you’ll have to settle drinking “Cerveza Presidente” the only option in All Inclusive. If you try the Corona Extra, pay U$5.00. About the spirits..... the same discipline. The best vodca is Absolute and only in a few bars for The Level guests. If you like Grey Goose, you’ll need to pay extra. The food is very good on the dinner time, but not so much in lunch! But I would like to eated more shrimps, unfortunately this plate was not so common like in other hotels chains in Caribe.