Mandalay Bay Resort & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 9540 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Mann the Bay

    Reviewed by rvincecruz() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Exelent place to stay I enjoyed staying and playing at the place. I love to stay here next time on my next visit to play and have some fun and maybe use the pool and the gym and other facilities they have and stay relax at the pool side while drinking wine or beer with my friends.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Relax and play

    Reviewed by mdirt(Waverly,Ks) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Mandalay Bay is agreat casino. Stayed here several times in the last 10 years. The staff is always friendly and helpful. Rooms are clean and always smell fresh. Beds are very comfortable and housekeeping does a good job. Casino is a great place to play. Dont always win but where can you do that. You do win playing money and that makes your playing more enjoyable. Its very roomy and doesnt feel crowded. Will plan on staying here again in the future.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    hidden charges all over the place - that double the listed room price.

    Reviewed by Paradise465559() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel was listed as $168 a night but ended up costing $300. There are additional resort fees. If you drink the water they provide in the room (which I incorrectly assumed was complimentary)- each of those bottles is $20!!! Don't also touch or move the tea/coffee station. I didn't use it but I was charged for it too. Am disputing them now.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-1

    Business Travel

    Reviewed by Eliz M(Huntsville, Alabama) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great especially if you are attending a conference at the Mandalay Bay Conference Center. Some of the food is great, but some isn't. The rooms are fantastic! They are clean, big, nice bathrooms, and picked up daily (no fridge or microwave- which I ended up not missing anyways). The staff is so friendly from the check-in, casino, dining, convention center and even the Aquarium. They really made you feel appreciated as a customer! (The Buffet staff was the only exception to this, and multiple people there were rude.)

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Businees Trip - 4 days

    Reviewed by steveloyd1(Fort Worth, Texas) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel was clean and the casino was not smoky at all. Pricing in the hotel was outrageously expensive. Water for instance was over $5 a bottle. The refrigerator in the room was packed with very expensive items and you were not allowed to use it for personal use. Any use of the fridge you would get charged $50. It was monitored electronically.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-2