Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5002 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Hyatt Zilara Rose Hall

    Reviewed by Stantwan() on Feb 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I had took our honeymoon at this resort. The staff is tremendous, particularly a server named Elvis. Everyone took the safety precautions for Covid eriosuly without compromising fun and relaxation. Highly recommend this resort!

    Great week at Hyatt Zilara

    Reviewed by dave_uncapher(Toledo, Ohio) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I just returned from the Hyatt Zilara in Montego Bay. The resort did a wonderful job with covid precautions including pre departure testing. The food was wonderful even with reduced options due to low occupancy. Best of all was the staff. Nera is so sweet, she took care of us at breakfast and lunch daily. Ingrid and Toni worked so hard by the pool and always so happy. Kenroy remembered us from a past visit and he is so kind. Nigel made sure we had chairs set up every day after Toni had a couple days off. Michael with the entertainment team is nice to chat with The resort is great but the people are the best. We will miss them

    Kimberly is the best!

    Reviewed by Katrina D(Vienna, West Virginia) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is great fun! No hard sell on anything. The pools are amazing. The hot tubs are amazing. The food is amazing especially the fish tacos at calypso restaurant. The z entertainment crew all are awesome - especially Kimberly!

    Dream Honeymoon

    Reviewed by NY_Pocahontas() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I cannot express enough how absolutely fabulous our 6 days were there!!!! We had 3 wonderful butlers Worren, Toni and Dujohn. They made our stay there just amazing. All the staff were excellent and all so pleasant. The beaches were so beautiful and the food was so mouthwatering. We thoroughly enjoyed the live entertainment. We were never bitten by a single bug while on the property. It was heartbreaking to have to leave. The resort was VERY clean. They were constantly cleaning and they had hand sanitizer stations outside every store and restaurant. We felt safe while walking around the resort as we only took our masks off only when eating or in the pool. Even though we couldn't have our dream wedding we had a dream honeymoon! Thank you Hyatt Zilara staff and our butlers for making our time there so memorable.

    The best vacation ever!

    Reviewed by jodiann_mitchell25(Kingston, Jamaica) on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The grounds are breathtaking. The room is to die for and every single COVID Protocol enforced. The staff is absolutely amazing. Friendly, caring and super professional. The food was to die for! I will definitely be going back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5