Mandalay Bay Resort & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10198 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Don't Stay a Mandalay Bay or Any MGM Resort

    Reviewed by nancybeach11() on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Horribly overpriced with free nothing. Many hidden costs. The room located on the seventh floor looked out through grate like widows.The dinner buffet was over priced and the food was terrible. They were even able to ruin pizza.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-1

    Room was nice, Buffet was bad

    Reviewed by sandstorm522(Sacramento, California) on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Room was nice with deep tub and clean. Bed was very comfortable. No complimentary coffee, had to pay $12 for "Coffee for 2" WHAT!!! Forget that, don't touch the minibar in the room, outrageous prices. For the resort fee, they could at least give you coffee! Dinner Buffet food was not good. Tough meat, sugar free desserts were mislabled. Go elsewhere! not worth the $36.99 for dinner!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Best TIme

    Reviewed by Coastal24785370069() on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We always had stayed at Venetian when we go to Vegas (since my aunt is a "high roller"). This time, she did not come with us so I got a room thru Trivago at Mandalay Bay. We had a great time. They know how to take care of their guests. They give you a $30 "meal credit" that you can use in most of the MGM properties. Rooms were clean and big. Staff were very helpful. I actually recommended it to my aunt. Hopefully, she can get comp rooms here too.

    Concierge Christopher Thank You...

    Reviewed by Michelle M(Chicago) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wanting to get my mom the best seats at the best price, I went directly to Mandalay Bay for The Michael Jackson One Show. Christopher went above and beyond!!! He stayed past his shift helping me, he made sure I had numbers to reach him for additional assistance prior to the show, he also made sure my mom had wheelchair assistance. Lastly, what blew my mind was that he followed up afterwards to make sure we enjoyed the show and to see if he could assist with anything else!!! Thank you Christopher, you are a true rockstar, your kindness and attention to detail will never be forgotten, bless you for making my mom's 80th Birthday special!!!

    We had a great stay at Mandalay Bay!

    Reviewed by Susan/Scott H(Lexington, Minnesota) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The pool area is beautiful. The resort area is easy to navigate. There is a nice choice of places to eat. Although it is at one end of the strip-it is easily accessible to the other resorts. The room views are wonderful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5