Mandalay Bay Resort & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 11007 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Lack of communication

    Reviewed by tlg379() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Assuming due to COVID we only talked to someone once to ask that they remove mini bar/coffee charges because we touched these items. They obliged with no problems and apologized, but good thing we reviewed our account! Who charges $12 for cheap coffee in a hotel room? What happened to FREE coffee?! And if you decide to pay $20 for a bottle of Figi water, check the exoneration date. The hotties were over 6 months expired. Water pressure was terrible. And be prepared to walk far with your bags! Not much open during the week, be prepared.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-2

    Great hotel to stay!

    Reviewed by lynellemolosz() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great 1 night stay. The hotel is clean, the bed is comfortable. The view from our room was awesome. We will definitely go back when we can use their amenities such as pool & gym for a couple of days stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Birthday fun

    Reviewed by lepel96(Apple Valley, California) on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was our daughter’s 22nd birthday and our entire stay at The Mandalay Bay was one of the best we’ve had in a long time. The staff was excellent and attentive, our room was beautiful, the casino and all other services were great. We plan on going back this weekend!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best stay ever!!!

    Reviewed by walkersavoya() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Mandalay over the weekend it was great. Rooms are great and restaurants are greater. Definitely would stay at this place over and over. The staff are professional and the steps they took to make sure the guest were safe and secure are top notch.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Check in disappointing and high noise level

    Reviewed by lisaeast15(Newaygo, Michigan) on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Met for family vacation. Price reasonable. I would definitely pay more for on time check in and not waiting hours for room to be done at 6:30 pm after rush clean placed. Near airport and noise in hall was worse that airport traffic by far. Expected more for resorts not at full capacity. Would recommend hiring more staff back to alleviate these issues, especially when only open 4 nights at this time.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3