Planet Hollywood Resort & Casino

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 30637 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Absolutely terrible

    Reviewed by kaylawro(Carmel, Indiana) on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Arrived to check in and upon arrival staff informed me that the hotel would be closing for 2 of the days of my stay. Disgraceful that PH neglected to let me know of these changes, and even worse that staff was zero help. Completely rude and would never ever recommend this hotel to anybody.

    Great stay at planet hollywood 1747 s

    Reviewed by 3rdCorps() on Nov 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great view of the pool and of the strip on a Thursday night no noise from the cosmo casino. The room had a nice tub and a stand alone shower. The have a seating area near one side of the bed and another lay down couch. The gave a small refrigerator in cabinet under the t.v. I will booking this hotel again because of the affordability and they have access to the miracle mile mall.

    Deceived into paying almost double

    Reviewed by mk8ring() on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Our stay would have been wonderful if not for the deceit the front desk pulled on us. Upon check-in, they offered us an upgrade for a 50% off rate to a suite. We were told the price would be $300 instead of the usual $600. We were not informed, however, that it would be ON TOP of what we had originally planned to pay. We were ensured that this was the rate we would get, and come to find out at check-out that it was almost double what we had thought we would pay. DO NOT ACCEPT AN UPGRADE WITHOUT ASKING FOR AN EXACT PRICE QUOTE! We had tons of other fees thrown on top of everything else as well. When we spoke to the manager, he was entirely unhelpful. Terrible customer service. We will not be going back.

    Bathroom was fairly small, but this place was amazing location wise.

    Reviewed by Woodine C() on Nov 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Bathroom was fairly small, shower was cramped. but this place was amazing location wise. The customer service was amazing. Clean space and great food spots were available. I would love to come back but maybe with an upgraded room.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Loved it

    Reviewed by Hclark5(Beaumont, California) on Nov 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and our friends loved the hotel and the cleanliness of the room. We decided no to bring our baby last minute and they were more than happy to change our two queen room to a single king and allowed us to be on the same floor as our friends

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5