Breathless Montego Bay Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1484 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    40th Bday celebration

    Reviewed by CalisMom0916() on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Breathless is a breath taking resort...but there were some issues. Lets start with the good!! The resort was very modern, clean and beautiful! There was a birthday banner on the door and cake in the room on arrival!The views were to die for! Altitude, the rooftop bar/restaurant was gorgeous!! The food was great also. The staff was so friendly and accomadating! Tasha at Fishnets, the restaurant outside by the pool, was a doll!! She kept us laughing! I was always excited to see here! Speaking of poolside....ADRIAN, ADRIAN, ADRIAN!!! Adrian is the bartender at the bar poolside! He was the highlight of our trip! He was the life of the party, always smiling and fun, and always accommodating! And he makes THE BEST DRINKS EVER!! If you go to Breathless, make sure you look for him and ask for the Adrian Special! He took the time to remeber our names and what we like to drink! He is an awesome asset to the resort, and one of the reasons I may consider revisting! The lady that checked us in and the guy that brought our luggage up, was awesome and smiling.and calling us by name everytime we saw them, but I cannot remember their names for the life of me! The food was good, but very small portions. Now to the bad! Everyday we were there, we showered in cold water!!! EVERY SINGLE FREAKING DAY!!! How??? How is a resort so moderate and cant keep hot water?!?! That was enough to make me not consider giving them my money again!! Then, the tablets for the room....at check in we didnt have one. We didnt get on until we had been there for 2 days. Then after that, everytime we took it off the charger, it would die instantly! So everytime we wanted to order room services, we had to call and listen to someone ramble off the menu! It was so aggravating. We asked to speak with a manager twice during the stay about our issues, and there never one available, nor did they ever call back....EVER!! Everything else was great and I had an awesome time...just not sure I would go back to that resort!

    Fun in the sun..

    Reviewed by lynnel49(Komoka, Canada) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I have been to Jamaica several times but this was our first trip to Breathless. The hotel setting is beautiful and the view from the rooftop pool and bar is worth the visit. Staff were amazing, all very friendly and eager to assist us. Rooms need to be checked to make sure everything is working before you arrive as there was multiple issues with HVAC, cold water, hair dryer, plug covers falling off the wall. Turn down service, we recieved the first 4 nights then nothing. The rooftop pool was never busy and it would gave been nice if the bartender walked over and asked if you wanted a drink. Restaurants change theme during the week, so make sure if you want Indian food, go Monday. Our butlers Leon and McKoy were great, very attentive and always ready to help you. I am not coming home...ever... Overall our vacation was great, but a little more attention to detail and communication between staff would help.

    Worst stay ever GO SOMEWHERE ELSE

    Reviewed by TONYIndianharbourbch(Melbourne, Florida) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We stayed at the resort for 4 days and we had endless issues, the premium alcohol was only available at specific bars and they have limited amounts very misleading, secondly the alcohol is not whats in the bottle. The service was awful it took 1 hour to get food and they cut every corner on food availability like meat items they just say they don’t have it, how can you be out for 4 days. The rooms are nice but they don’t give you conditioner in the rooms and don’t provide you basic amenities even when you ask for them they are not available. I could go on but STAY ELSE WHERE may options available in the area

    Everything I expected and more

    Reviewed by Brandon W() on Jan 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    it was my girlfriends B day trip and it was everything we wanted in more. We stayed the week of January 6th to the 11th and while it snowed back home in Philly where were from it was 77 to 87 degrees the whole week in Jamaica even when it rained it was beautiful and only last a few minutes. The resort where the pools and restaurants are absolutely beautiful and look completely identical to the pictures online. And if your not into the pool you have access to the beach too which had plenty of space, lounging umbrellas and if you just want to hang on the beach servers come around and take drink orders for you and if you want there's restaurants near the beach where you can go grab food and drinks without ever leaving the beach and its all free because all-inclusive of course. the restraints stay open till 10-11pm with lounges open later an din-room dinging 24/7 and the terrace view was amazing always able to see the party and hear the music and the whirlpool omg the terrace is super cool. When we checked in we were greeted with sparkling and then when we go to our room in-room dining brung my girlfriend a slick's eo birthday cake and a bottle of champagne which was amazing!!! and the next morning we order some OJ from in-room and had mimosa on the private terrace with breakfast. this place is amazing and the service is top notch while still being authentic and laid back perfect place to get away.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Some good some mediocre

    Reviewed by Travelingfoodie1337() on Jan 13, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Rooms great. Minimal chairs at the pool. Food very hit or miss. Most wait staff very unfriendly expect Jamile (wink coffee) and Nepaul (altitude) they others make you feel like they are doing you a favor for a very simple request