Occidental Tamarindo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3885 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Value Resort

    Reviewed by Jene1111(Ojai) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We loved this hotel for the price. It was much nicer than we expected based on the negative reviews i'd read. It costs $90 to get a taxi there from Liberia airport. Downtown is 2 km. away and a taxi costs $5. The beach is beautiful and just steps away from the pool area. It's a great beach for surfing. Waves might be too big for little kids. Tip: book Japanese and Italian restuarant the minute you get your room numbers. We weren't able to book either because they were so booked already and we only stayed 3 days. The food in the regular restuarant is good and fresh. You can get snacks and drinks on the beach too that are good. We never had long lines for the restuarant or snack bar. The room was comfortable with 2 queen beds, and included a mini fridge. You can get covid tested at the airport for $65 to return to the US. You can make an appt. but it isn't necessary. Bring lots of cash if from US. US dollars are accepted everywhere. We were able to get great massages downtown for $40 with no appointment.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great after we met the workers!

    Reviewed by Z1456UZanam() on Mar 30, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    First of all if you are Bilingual you get extra Kudos all over the world! since it pays to know at least a little bit of the language of the country that you visit! We met Juan Martinez and Carlos Granados at all inclusive Ocxidental Tamarindo in costa Rica and if weren't for them our drinks here and the service next to the beach and pool would have definitely been mediocre, however both of these guys made our entire pool and beach experience here worth it!

    Horrible Don't waste your money here

    Reviewed by blindguy108() on Mar 22, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Booked over 1 year ago. Booked the Master Suite. Was told 1 week prior to arrival that there was construction so we were being downgraded with only a $40/ day credit. Real reason was there was a production crew there and they were given out suite. The buffet was horrible. Nothing healthy to eat. Restaurant workers were rude and distracted. Had to go to the lobby 4 out of 8 days to request towels because they didn't give us any when they half azz cleaned the room. Didn't change the linens on the bed everyday. I would never stay in this hotel again.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-2

    AVOID - BUGS, UNSANITARY, 1 BAR, BAD FOOD, TERRIBLE CUSTOMER SERVICE

    Reviewed by Halienh3() on Feb 19, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    AVOID, AVOID, AVOID!!! This place is dirty and disgusting. There's no way it is 5 stars. I have been to several all inclusive hotels in the past, and have never had such a terrible experience. They are using Covid as an excuse to significantly lower standards. Check in took 45 minutes alone. We were given our room number and when we went to our building the door was propped open by a coffee table. I went back to the front and asked if there was a reason we had the only room with a table propped in the door and they responded that everything was fine and we just needed to move the table. We unloaded our luggage, locked the door, walked to THE ONLY BAR, and by the time we came back the place WREAKED of ammonia. It was clear they were trying to hide something. I walked down to the front counter and told him we needed to change my room. He responded, "We are unable to change your room because we are fully booked.” Meanwhile, the guy next to me was asking if they had any open rooms available and he was being given a room. I reminded him of the situation earlier and magically a room appeared. We moved our own luggage over and that room had stained bedsheets and a cockroach on the curtains! THIS PLACE IS A DISGUSTING DISASTER. Oh, and don’t even get me started on the food. They have only 1 buffet for breakfast, lunch, and dinner. The food is worse than an American buffet. And god forbid you want to eat something at an all inclusive between the hours they have set for the buffet, then you have to go to this food area, that always has a ridiculous line, and the only thing they serve are macerated, dry pizza that’s probably been reheated for several days or chips, fries, or onion rings topped with nacho cheese. Literally nothing else to choose from. They have 2 nice restaurants but you only get one meal there if you stay 3 days. We couldn’t stay longer than the one night we had booked. Other things to consider: 1) No swim up bar, and the bar they do have has a line to the front of the hotel. 2) They list free/secure parking – however even during low season when we went they didn’t have any spots left. 3) No working elevators and they have rooms on the 3rd and 4th floors. I would never think about booking at one of these properties again. 5 stars is a joke. Please look at the pictures before booking!

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    Outstanding property

    Reviewed by ssparlin(Grants Pass, Oregon) on Feb 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This all-inclusive was outstanding. We stayed in unit #9326 which was an EXCELLENT location. Next to bar, snack bar, pool, beach. They have a large, clean buffet restaurant but it is not self-serve. You tell them what you want and it's dished up for you. Lots of selections. Open bar with soft drinks, beer tap and wine dispensers. They also have an onsight Italian restaurant reservations required and you can only eat there complimentary one time and only if you are there for more than 3 nights. We had a 3 night stay and had dinner here the night of our anniversary. Excellent selections. I opted for the salmon entree. Perfectly cooked. Iguanas can be a menace at lunch time if you are sitting on the south side of the pool. Great experience and would definitely go here again. The only negative thing was the parking situation. Originally had us park a ways from the complex but I complained about it and they moved us up right next to the reception area.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-5