All inclusive

Grand Palladium Kantenah Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

423

Rooms

Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Suite Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Family Suite Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Suite Junior Suite Swim Up
  • 1 king bed, or 2 double beds, and 1 sofa bed
  • Garden view or Pool view
  • No more than 4 guests in the room
Family Suite Junior Suite Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
86 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Welcome to the jungle

Exploringkitty on Apr 24, 2024

The good: The property is stunningly beautiful and well maintained. The grounds are lush and full of local wildlife that my family loved to watch. There was a cat that hung out by the room that came running whenever I psspsspssd. The a la carte restaurants were delicious. The staff was very friendly and always busy cleaning something. The beach was near perfect with regular raking and removal of seaweed. Tropical drinks made me very happy. The bad: The wait staff, while very nice, was not attentive. We went entire meals at the buffet with empty water glasses. It was very frustrating. The ugly: I mentioned wildlife earlier. Lots of it. Watching coatis rifle through people's things at the pool was entertaining. Being watched by raccoons mere feet from our dinner table at the beachfront restaurant was not. This New Yorker is no stranger to racoons. These things were bold! They walked right on up to tables full of people trying to steal food. My daughter was terrified and wanted to leave the restaurant. It gets worse. I'm writing this review while lying in my hotel bed. I woke up to the sound of crunching plastic on the table below the TV. I turned the lights on to find a mouse running across the table and UNDER THE BED! I had seen droppings on the floor earlier in my stay but hoped they were tracked in from outside. They were not. I know I'm in the jungle and critters are everywhere, but the thought of sleeping with a mouse all week makes me nauseous. Thank goodness I check out today!

TripAdvisor users rated this property 5 out of 5

2nd time in Jr. Club

Jaxon B on Apr 22, 2024

Me and my cousins had a very great time in the Jr. Club. There is cery fun arcade games, air hockey, and there are xbox's we could use. Benjamin was very nice and showed us where everything is and made us very comfortable like we were home.

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Vacation Offers

  • Enjoy $1,500 in resort coupons with a minimum 4-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta
  • Two children 0-17 years old stay free in the Family Selection rooms at the all-inclusive Grand Palladium Kantenah Resort & Spa in the Riviera Maya.

    Riviera Maya

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