Harrah's Las Vegas reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

18283 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Worst hotel I could ever find anywhere: worst service, worst manager, worst smell.

RenatoVTR (Sao Paulo, SP) on May 02, 2024

I deeply regret staying at this cheap smelly hotel. The check in previewed what this USD 10 hotel is about. Automated check in is a mess. They say we will have to pay a second resort fee that actually is a just a deposit. After getting the keys I found a room not prepared to be occupied. Returned to check in but the unpleasant and rude check in girl said (without looking at our faces) that the hotel was full and I couldn't change room. I couldn't even pay for an upgrade I had been offered 10 minutes before (according to her the hotel got completely full after those 10 minutes). Manager confirmed that lie saying nothing could be done and the room would be cleaned as soon as I got there. They could have said "You get what you paid for, get used to it, you are not special and not even welcome here". It would be nicer than that shamefull lie. Other things:  -power outlets beside bed didn't work,   -no minibar,  -sink was clogged after the second day,  -air conditioning didn't keep a constant temperature,  -no free chairs by the pool (a few ones are far, under the shadow next to a wall and are always occupied,  -breakfast options are a few and not good either,  -receptionists are all unpleasant, unwilling and rude - I really don't know why they put them over there,  -I had a package delivered to my room and in advance I had email asking them to receive it - they remembered to tell me I would have to pay for that service but forgot to say it would be closed on weekends (I needed my package for a congress on Sunday, but do they care????)  —from all Las Vegas hotels this one has the strongest cigarette and dust smell.  I understand a USD 10 rate cannot guarantee a good experience. Cleanness is not a must in these kind of places. But my stay was 20 times more expensive than that per day.

TripAdvisor users rated this property 1 out of 5

Robbed at HARRAHS PARKING GARAGE

Cathy G on May 02, 2024

We stayed at Harrahs for 3 days and got robbed in their parking garage. Stay away from Harrahs!!!! The location is right in the middle of the strip and the parking garage is down an alleyway without any security!!! They charge $20 dollars to park even if you stay in their hotel. They smashed the rear window of our car that was parked on the fifth floor. We came to Vegas to to go rafting on the Colorado River and all my gear for the trip was stolen. We were so humiliated by what happened we left a day before check out. Harrahs still charged us for all the days even PARKING!!!!! They refused to reimburse us because they said we checked out after 11 am meanwhile I had to spend the day rebuying everything for the trip, dropping my car off to get repaired and relying on a taxi. Harrahs security said it was our fault to leave things in our car. They only care about themselves not their customers STAY AWAY!!!!

TripAdvisor users rated this property 5 out of 5

Simple Room

Grant T (Capreol, Canada) on Apr 29, 2024

Simple room with two beds, bed was comfy and served its purpose. The shower didn't have a door which I didn't realize was the standard for this property. The room served its purpose as we didn't spend much time there anyways.

TripAdvisor users rated this property 3 out of 5

Decent hotel, but more pricey than you think!

Experience814453 on Apr 29, 2024

Checkin was daunting. Room was nice enough but too hot despite the ac saying it was on 65. Hotel did Not accommodate my request to get my friends rooms next to mine despite several requests. Lots of extra fees! But loved the location, the piano bar and the guy at. The Numb bar!

TripAdvisor users rated this property 3 out of 5

Beautiful hotel with lots of amenities

Efh134 on Apr 28, 2024

No coffee maker in the room A/C wasn't working well .Too many hidden fees .. No shuttle for guests.. No fridge in the room. Housekeeping was great

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