Hyatt Ziva Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 1355 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    What an amazing resort

    Reviewed by Gloriaasenjo(Bronx, New York) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What an amazing an unforgettable Time me and my friends had . This resort is a must visit for all especially if you plan to do a family vacation . The entire resort and staff was just so wonderful all Covid regulations are being taken the restaurants events services are top quality . Special thanks to all but especially our butler Eli and to mention a few that made our trip even better Ramon, Francisco ,Arturo , Elisa, yanette, Amado,Boni, Junior , Tatiana , Gabriela, Rancel and Juan can’t forget the outstanding care from the General managers Heidy, David and Pedro . Can’t wait go to back

    Yahira and Jose at Coffee Republic

    Reviewed by 849chadk() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    During our 7 days stay, visited them every single day for coffee and snacks; they are amazingly kind and provide the professional service every time. Will be back to this resort just because of them!!

    Amazing place for all to enjoy!

    Reviewed by lisasand2021(Westport, Connecticut) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Top notch fitness center, excellent food, amazing service, extremely clean, great for all ages, beautiful pools and beaches, challenging and fun fitness classes w Friendy, cool huge waterpark and fun for the entire family! We will be back!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Vacation 2021

    Reviewed by cgodoy2930(Miami, Florida) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent hotel clean-modern outstanding customer service the hole staff are great every room has a perfect view activity every night lots of restaurants to choose the pool is humongous the beach incredible i will definitely recommend this hotel and we will be back To the hole staff Thank You So Much.

    Outstanding service and safety!

    Reviewed by christiestein1980() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment we arrived and were "welcomed home" the trip was top notch. Every single employee (from reception to grounds) had a properly fitting mask and took every precaution necessary to ensure all the guests safety. The service was even better than Chik Fil A!! Every employee greeted our family and told us it was their pleasure to assist us. We did the Club Access with our room. Manuel was our butler and checked in with us frequently throughout the day. He always made us feel welcome and helped book our covid testing , spa and return shuttle. He was the best and highly recommend the extra money for club access. Eat at the buffet!! I have never been so impressed with the food selection at a buffet before. Fresh cooked fish, meats, MTO salads, and many authentic dishes. Coffee bar was a highly visited area for our family! They had the best lattes and my new favorite Cafe Affigado, which is a scoop of ice cream, espresso shot and I'd add a shot of Baileys ( it was vacation after all!) They also had scooped ice cream and super yummy fresh popsicles. The gym was above and beyond amazing. Brand new equipment including a cycle room and all the weights you could dream of. I usually don't work out on vacation but it was too beautiful not to. I was very hesitant to travel in Covid times but there was not 1 second while there I regretted this decision. Thank you to every single person we encountered at Hyatt Ziva Cap Cana. You made the Stein family vacation unforgettable. We can't wait to return and bring all of our jealous friends!!