Park MGM Las Vegas

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2833 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Disappointed on my Birthday in Las Vegas

    Reviewed by jimbo20191980() on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Didn't deliver the Las Vegas experience people expect sums up my vacation this year. Dirty rooms, resort fees are ridiculous. No refrigerator, microwave in room, extra charge. I'll will stay staff tried to help where possible. Discounting room and comp my birthday on room charges. But, this falls short of what someone coming to Las Vegas. I been coming since the late 1980's. I m seriously considering other venues as Vegas is loosing favor in my eyes.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-4

    Value

    Value-1

    MGM signature

    Reviewed by kenforcement1(vacaville) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel offer poor service arrived a day later because Airline took off earlier before schedule departure. Arrived in Las Vegas on the morning September 12,2019 o2oo hrs when arrived at MGM was told that rooms was not ready for another hour.when rooms was suppose to be ready on the 11 of September at 1500 hrs. When given keys to room at this time it was o315 hrs in the morning of the 12th. Once I received keys to room keys didn't work . Had to make three trip to front desk coming from 22 floor to get the right keys for my room. After checking into room and being there for 2days sleeping and eating in room .house keeping did not clean room until morning of Check out. Moreover had to walk quiet a distance from MGM to MGM signature. Poor services.

    Very disappointed

    Reviewed by TLH060208() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My husband and I stayed the week for our anniversary and were very disappointed with the hotel. The room was very plain with very little in it. No dresser, no refrigerator, little space around the bathroom sink for things and with no shelf or towel bar. Beware of the water pressure in the shower...it hurt! Way too powerful and you couldn't adjust it. I dreaded taking showers. The air conditioning didn't work too well even at its lowest setting of 62. Sucks having to PAY to use a room safe in Vegas. The bathroom door was a sliding door that ran from the bathroom across the very tiny closet area, so if you opened the bathroom door while someone was getting clothes, you hit them with the door. Very awkward set up. Eataly was nice though fancy and expensive. Other than a small handful of nicer restaurants, there wasn't anywhere to eat "regular" food, like grab a quick sandwich, pizza, or some sort of food court. Other than a couple high end shops, there was no shopping center. We notified someone of all of the fruit flies swarming the vending machine room but it fell on deaf ears. That was disgusting. The good thing was the pool was close to the elevators so you weren't walking halfway through the casino to get to the pool. Won't stay again.

    Best Trip Ever!

    Reviewed by Tour665231() on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an amazing time at Park MGM. The staff was great and the accommodations were spectacular. Several team members left an impression Den - Security 9/13 11am Jeff B - Primrose 9/13 9:30am Patricia - Concierge 3:20pm Sylvia - Side Betty Grill Samait - Buffet MGM Grand DonNiko - Sports Grill Warren - Bell Desk Pino - Transportation

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Hands-down worst check-in experience of my life

    Reviewed by biztrveler19(San Diego, California) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I pre-checked in using the web and was assured I would receive a QR code to make check-in a breeze. Systems did not work, empty concierge, bell and guest service stations. Staff was downright rude and would not even make eye contact. If you don't mind being treated like a piece of gum on the bottom of someone's shoe, go ahead and give it a try. Otherwise avoid this hotel until they rethink and revamp the whole check-in process!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3