Secrets Wild Orchid Montego Bay

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8403 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Everything you need!!

    Reviewed by tifnicjoh01() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Before I start my glowing review, the one and only bad comment is the room service. The service was slow and food was horrible, but you need to get out of your room and enjoy this beautiful resort anyway!! Now, on to the good part. We stayed here 9 days and still didn’t want to leave. The staff was amazing from checkin to checkout and in between. I literally never met a person who didn’t ask if I needed anything even if it wasn’t their job. There were several restaurant options. We never ate at a restaurant twice. The rooms were beautiful and spacious. I really enjoyed the housekeeping and turndown service twice a day. The entertainment staff kept the party going but were very respectful of sleeping hours. They started right on time and ended early enough as not to disturb guests who turned in early. A few surprises around the resort: the jerk chicken cart (runs at noon and midnight), meat pies from the barefoot grill, dinner on the beach (ask for Shelton), rum punch (ask for an extra shot of rum and thank me later), shops (go visit Stacy in her private boutique), cookies at the wild orchid checkin (none of the others taste the same), and pimento jerk pork (in blue mountain cafe). Enjoy my friends!! This tropical paradise is just what you need. Book now!

    Preferred Club Room 1106

    Reviewed by TerriR237(Nottingham, United Kingdom) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Check in smooth quick, avoided the time share stuff.Matthew wonderful work attitude & credit to company. We were assigned a butler Jerome he was friendly helpful & did me an amazing bath after a long hot day. I have to confess we are not the sort of people who are comfortable giving out tasks & jobs so he probably felt under used (we only wanted the swim out room) we thought you paid extra for butler on arrival. Anyways he was also a credit to company. The restaurants are ok themes but obviously your in Jamaica so don’t expect amazing Italian French or Asian. No air con in any restaurants. Mosquitoes huge issue even wearing high DEET. Doors are left open when cleaning & filling bar so they get into rooms also. If you are in preferred club & making use of your swim out room be prepared to be part of the daily sales pitch ,as the herds are shepherded past every day. Grounds are wonderful lush & well kept , buildings and rooms are tired and need tlc (I think that’s what the drilling is about right now on my last day. )Piano bar is ok entertainment is average & repeated so if your here longer than a week!! Singalong only if your sitting at piano ,& shout very loud will u get a song you know. The bass from the music also shakes the windows in preferred club rooms, so you may as well stay out & listen no sleeping lol. Bars & drinks ok but won’t be made same at all bars & you will hear every bit of everyone’s conversations because even if the other tourists are sitting next to the person they’re speaking too they shout all the time!!! (Sorry USA but it’s true) Staff some are really friendly others very sour faced. The majority of them especially in restaurants are talking about the tourists & lack of tips and such. I myself prefer to tip at end of holidays so you can reward nice genuine helpful people but the staff here in bars & restaurants do not like this so you will not be liked if you aren’t tipping all the time. The building work going on right now at 11:20 am on Monday 14th Oct whilst trying to enjoy our last day In swim out room is a little annoying. Beach is ok lots of jellyfish can’t go out much!! Highlights for us Jerk Chicken Cart, Jamaican Patties & Jamaican Steel Band the things you come here for ( management take note this is what people come here for ) Overall opinion is it’s an ok place probably more like a 4 star than a 5 though In my honest opinion.

    No Problems in Jamaica!

    Reviewed by StaceyKop() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    There are no problems at Secrets in Montego Bay, Jamaica. Save room after lunch for the jerk chicken cart that rolls up and down the shoreline sidewalk. Yum!! Pair with homemade chips from the Barefoot Grill and your afternoon snack is complete! Plenty of space to relax and bounce between pools and beach. Never a worry about finding your perfect spot. If you are on property on a Friday, the 11:30am cooking class is THE BEST. Chef Herron and ‘Lady O’ will educate you about Jamaican history and culture while you prepare your fresh caught snapper, jerk style! Evening entertainment under the stars tops off every evening. Enjoy!

    Anniversary trip

    Reviewed by cindyludean(Spring Valley, California) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I spent 7 nights at Secrets Wild Orchid and absolutely loved it! I rated the service 4 instead of 5 because we felt the housekeeping could use a little work. We always had to ask for more shampoo, conditioner and body wash. Even when ours were empty, they never left us a new bottle. Also, we were to have nightly turn-down service in which we only received twice out of the seven nights we were there. Other than these little hiccups, everything was great and we will return.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-5

    Friends vacay

    Reviewed by brazenj(Baltimore, MD) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My best friend and I came for 5 days and really enjoyed the resort! It is beautiful and very well kept! As for the staff- Matthew, the bellhop... Danae, Phillips the butlers.... Ann Marie from housekeeping and Mackenzie from the beach/ pool staff were my favorite people on this trip! They all went above and beyond to make this trip amazing and relaxing for my Best Friend and I! We enjoyed the preferred swim up and really liked having the beach and pool right outside our door! I will definitely be returning with my husband very soon!