Grand Palladium Bavaro Suites Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 14051 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    awesome hotel

    Reviewed by emilianocarvhalo82(Rio de Janeiro, RJ) on Jun 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    this hotel has been amazing with us! the front desk team gave such a great service upon check in, thepool is amaxzing! great for kids and relaxingh as well. deffinitly going back next year! 100% recommended

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Below standard of Grand Palladium

    Reviewed by 19Sacha73(Bracknell. England) on May 27, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We have stayed at the Grand Palladium hotels in Mexico and Jamaica but this hotel is nothing like the experience we had in them. From check in we had problems, incorrect room and poor service on a daily basis. I don't mind some things going wrong, missing towels, missing knife and fork but to have this happen each day became the norm in this hotel. Entertainment was awful and none around the pool. The food was hit and miss. I felt like I had wasted 2 weeks of my life in this hotel but as a family we made the most of it all and even on day 10 the hotel reception was still trying to sort out the room we requested, we never did get the room requested or a apology. Safe to say I wont be returning to this hotel.

    Enjoyable Stay (2/22 to 2/29).

    Reviewed by klmac_17_klmac_17() on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Check-in was fast and accommodating. The welcome drink is delicious. Room was clean; air conditioning worked; and shower had hot water. Close to the beach, which is nice. The pools are enjoyable; we really liked the adults only pool... good times! Never had a problem with the staff; everyone was helpful and friendly. The batteries in our room card swipe machine died and the staff responded and fixed the issue promptly (thank you for that). Oh, we also recommend the spa/massage. The massage was great, and then you get access to the spa which is wonderful. Hemingway is good for drinks in the evening. Two "cautions" for potential visitors: 1.) The "hawkers." Throughout the resort there are a bunch of people trying to get you to buy something or go listen to a timeshare presentation. They are everywhere, and it does get quite annoying. This did wear on us throughout the trip. 2.) The food isn't awful. It's not. It's just the same stuff every day. So it's gets a little boring. Just no flair. Again, it's not gross... it's just not something to remember.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    It was a great experience.

    Reviewed by jitu902020() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The property was big and exciting to explore. It was very clean and the staff were very friendly. The rooms were spacious and clean. There were lots of activities for kids. The beach was at a walking distance from our rooms. The service of the train to travel to other parts of the resort was good.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Pickleball Getaways

    Reviewed by gayle2109(Columbus, Indiana) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Pickleball courts need updated from old worn out tennis courts to dedicated pickleball courts including netting to help with the windy conditions. Food, service, beach, drinks, rooms, lobby, friendliness of staff was all good.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5