Crowne Plaza Hotel Times Square Manhattan

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 11531 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent location and service

    Reviewed by Dhiraj P() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Super location right on times square, our room was over looking the Times Square. Breakfast was included in our room stay and the staff there were very courteous and helpful, Ana & Mahfus were exceptionally courteous and helpful and ensured we were comfortable and would help us with any of our weird queries. Would recommend to any person with a family to stay here

    Excellent location

    Reviewed by kaylajordan5(Woodbine, New Jersey) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The location of the Crowne Plaza Times Square is excellent. You can walk right out of the hotel and you are in Times Square. The only reason I can't give a 5 rating is because the room was not ready at specified check in time. When we came back hours later, it still wasn't ready. I know sometimes things can happen out of our control, but we had dinner reservations and wanted to get in our rooms to change. Other than that, the hotel was clean and most staff was pretty friendly. I would go back.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Friendly Staff

    Reviewed by BeeBeed T() on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our time at the hotel was made enjoyable by some of the staff we met but most especially Anna at the restaurant during breakfast. She was such a pleasant individual and lovely to a fault. We enjoyed the view of the time square and because of its strategic location, we were able to visit different places by foot! Overall, our time there was good as we looked out for Anna everytime we went to breakfast.

    Perfect location right in Times square

    Reviewed by 369geico(Willis, Texas) on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is the perfect spot, located in the Theater District, between the 48th and the 49th street, right in Times square. When you exit the hotel on any of these streets you are just facing many theaters where are performing some of the famous and best Broadway shows. Very busy hotel in Summer time with the tourists, it is very convenient, good accommodation and provides a nice coffee shop restaurant with good food and good service. But avoid the kind of deli corner at the reception floor, very expensive for what you get, getter have a short walk on the street! Rooms offer large space, despite the furniture and the carpet are somewhat worn out, but it is ok. Bathrooms are large and clean. I had a little concern about the floor structure that you can feel worked somewhat and is not flat anymore and this is a concern especially when you are staying in a high rise. The price is reaching the expensive range but not the luxury range and it is a good value price compared to some other hotel in the area with better prices but a very bad experience I had 2 years ago.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-4

    Got to love it!!!!

    Reviewed by brucet48(Ottawa, Canada) on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is located at the north end of times square. Perfect for theaters and restaurants. 46 stories high and every floor is great. We have used this location for many years and everytime we are pleased. Contributing to our happiness this year, were some noteworthy staff members: James at check in; Milton at the concierge desk; Jason, Kim, Philip, and Anthony - the great bar team; and Travis in the dining room. All made our stay enjoyable. Special mention also to Chris for his attention to our well-being. We highly recommend this location for your best stay in Manhattan. Marva??and Bruce ??Topping

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