Embassy Suites Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 4324 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Really impressive

    Reviewed by Boston_Gall(Manchester) on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great Easter stay at the Conrad Downtown. Took advantage of the special promotion for one suite room and a separate room for the kids for a small fee. The hotel provided an Easter Egg hunt, treats for the kids, prizes and Prosecco for mum and dad. The room was clean, comfy and quiet. Michael, Director of Guest Relations was fantastic and clearly takes ownership of the guest experience. Room service didnt start until 5:30pm but its a pandemic so we flexed and ate outside (kids eat early). 100% would stay again and look forward to Loopy Doopy reopening.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Friendly staffs

    Reviewed by sjcelius() on Apr 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was one of the most modern hotel I've stayed at. This hotel is very clean and the staffs are really friendly. In-room dinning was excellent. Hotel is near a lot of train service and shopping mall at the WTC, endless restaurants in the neighborhood to choose from.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Excellent experience !

    Reviewed by Francisca19(Buenos Aires, Argentina) on Apr 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The room was clean, cozy and trendy. The people was extremelly customer centric. Excellent experience at all! The location is perfect even I frío are traveling with kids. The playground in front of the building is awesome!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best weekend

    Reviewed by 211mickey(Long Island, New York) on Mar 29, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Do not hesitate to book this property. It’s one of the best in lower Manhattan. It is my new weekend getaway with my wife. Can’t wait to go back when the roof top bar is open to experience the views of the river

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best stay in NYC

    Reviewed by Giselle R() on Mar 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent stay in NYC. Spacious quality rooms perfect for families. Staff and amenities were perfect, even during COVID. Couldn’t have asked for a better stay. Will be returning to this hotel for future stays in NYC.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5