WestJet Guest Updates
The reliability of our network and the safety of our guests and crew is our top priority. We are committed to providing timely information along your journey.
Stay up to date before you check in or leave for the airport by checking travel advisories and flight status.
We are pleased to share that the agreement reached on June 30, 2024, between WestJet and the Aircraft Mechanics Fraternal Association (AMFA), the union representing our Aircraft Maintenance Engineers and other Technical Operations employees has been ratified.
Across WestJet, we remain dedicated to returning our operations to normal, as we maintain our focus on safely and affordably connecting our guests to the people and places that matter most to them.
If you were impacted by a flight cancellation where we were not able to reaccommodate you within 48 hours, and you still need support with your reservation, please contact us. If you would like to request a refund please access our online self-serve tool or contact us. For bookings made with a travel agent, online booking agency or corporate travel arranger, please contact them directly.
Flight disruption
Last updated: July 26, 2024
We apologize for any inconvenience you experienced during the recent labour disruption. We appreciate your understanding and patience as we work to resume normal operations. If you were affected by a disruption, please review the FAQ on this page and follow the directions to submit your request. Please avoid submitting multiple requests so our team can review requests as quickly as possible.
FAQ's
Newsroom Updates
- WestJet and AMFA agreement ratified
- Service update: WestJet works to restore full operations following labour disruption
- WestJet confirms end to AMFA strike
- WestJet issues additional cancellations amid third day of AMFA strike
- AMFA strike continues, triggering further cancellations, disrupting over 49,000 travellers over July long weekend
- AMFA’s ongoing strike forces WestJet to issue 235 additional flight cancellations causing mass disruption to travel over the Canada Day weekend
- AMFA strike forces WestJet to cancel more than 150 flights beginning on Saturday
- WestJet outraged AMFA is commencing strike despite Minister’s order for arbitration and public commitment to abide by it
- WestJet acknowledges the Minister of Labour’s direction for final binding first contract arbitration with AMFA
- WestJet initiates flight cancellations in preparation for threat of strike by Aircraft Maintenance Engineers and other Tech Ops employees
- WestJet receives second strike notice from AMFA within hours of returning to the bargaining table targeting busiest travel weekend of summer
- AMFA Negotiations Update #1
- The WestJet Group provides a labour update on AMFA
- The WestJet Group begins flight cancellations in anticipation of WestJet Aircraft Maintenance Engineers and other Tech Ops employees' strike