TripAdvisor Traveler Rating

The resort is clean and the great majority of the staff are friendly and welcoming. We stayed in the Great House, our room was a good size and comfortable with good aircon, plentiful hot water and a great view. We could not fault the maid service. However our room had not been refurbished and the decor was quite shabby and the placement of electrical sockets quite random. The beach is fantastic but the provision of sunshades is lacking and the towel game is played seriously. The beach is public and vendors are continuously shouting their wares from 8 in the morning to 5 at night. The pools are very lacklustre, very small for the size of the resort with little shade. The food in the buffet, A la Cartes and Patois is very good as is the service although the servers on the carvery station seem to have been told to ration you and the choices on offer are far more limited than we expect at a five star.Food and service at the Cabana grill is quite poor, we received raw chicken on one occasion and left on another after having waited over 40 minutes for a burger. On the whole we had a good holiday but the resort does not compare to other 5 stars we have been to in the Caribbean as regards food and comfortable.

Great staff and food! Quality of rooms, bathroom & beach everyday was amazing. I appreciate the ice and water locations throughout the resort. The only recommendation I would give is to explain to new visitors they exist. It took us a day to figure out they were not hand washing stations since not all of them had signs to explain they were to get water & ice. I appreciate that the room also had reusable water jugs to take with you to the beach!

We celebrated our 40th Wedding Anniversary this past week at Couples Swept Away, what a wonderful amazing week we had. When we arrived we were greeted with a bottle of champaign and a lovely card from the staff wishing us a Happy 40th. We shared a couples massage at the spa which was top notch. I can't say enough about the delicious food at Feathers and Lemon Grass and Patois. We took advantage of the catamaran tour and it was so much fun. Please consider looking into this resort as they take such great care of you and treat you like Family

We had a great time. Loved everything about the place, especially the beach, the water and the aqua-sport staff. We like that the resort was beach-centered rather than pool-centered. The accommodations were clean and spacious.

We booked a 7 night stay at this resort and we really enjoyed our time in Jamaica. The staff in all areas whatever their job role were warm, friendly and welcoming. The grounds were imaculately maintained and quite beautiful, the beach is fantastic- well looked after , clean and just a lovely place to spend some time and we had no problem finding sun beds when needed at any time of day. My husband loves snorkling so took advantage of the trips offered by the hotel and really enjoyed this, I accompanied him on one occasion and as a non- snorkler felt very well looked after. We took a trip out on the glass bottom boat- the staff were amusing and knowledgeable and we also went on the catamaran trip down the coast:it is great that this is all included in the all inclusive package ( as well as a whole host of sport activities that we did not utilise).Our accomodation was clean, I would descibe the style as being rustic, but the most important aspect is that you feel like you are in a boutique hotel with lots of privacy and discretion , it is only as you walk around that you realise how big it actually is. We found the food to be good most especially in the bookable restauraunts ( Feathers and Lemon Grass) , but in all areas the service and smiles were welcoming.