Couples Swept Away reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7634 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Location

Jonathan R on Feb 20, 2024

This place was awesome. The location and vibe really make it. The food was all excellent. Didn't ever eat at the buffet so can't comment on that, but the actually restaurants were excellent. Staff was all very friendly. Beach was great. Don't have to tip but do so since they all appreciate it.

TripAdvisor users rated this property 4 out of 5

Great resort

Carriemc16 (Chesapeake, Virginia) on Feb 20, 2024

Trip was great. Met and exceeded most expectations. Will go back a 4th and 5th 6th time etc! Sunsets are great. Beach water is prefect. Staff is friendly especially Sallyand Craig! Food was great with several options always available. Great place to vacation!

TripAdvisor users rated this property 5 out of 5

Such an amazing Place!

Jruushh (Tilley, Canada) on Feb 18, 2024

This hotel was the best we've ever stayed at. We travelled with a group of 6 (3 couples) and we all agreed that this place was nothing short of amazing. The week we went was the Super Bowl and Valentine's Day party and the staff and hotel went above and beyond with the food, decorating and ambiance. Shout out to the staff who worked their butts off to clean the beach and trees on the property after the storm the week before, you guys are magicians and your hard work did not go un noticed. The dining staff was always friendly and warm welcoming, the food was some of thee best I've ever had at a resort, lots of options for all and always fresh and delicious. We cannot wait to return and highly recommend this resort.

TripAdvisor users rated this property 5 out of 5

Sublime !

DayTrip54648994943 on Feb 17, 2024

Fantastic holiday !. Ticked every single box.. In fact, excellent exceeded all expectations in every category. Our first visit; we are now arranging to book again for next year; it was that special ! I cannot make any fault; not even constructive criticism. In summary, if you love the beach, food, drink, relaxation, tennis, watersports... In fact the list goes on and on .... Then this is a dream holiday

TripAdvisor users rated this property 3 out of 5

Average experience in a lovely location.

slackermom (Manasquan, New Jersey) on Feb 16, 2024

This was our 5th trip to Couples. Each trip brings an overall decline in service, maintenance and cutbacks from the previous trip. Got off to a bad start when we were not able to check in to our room til after 5pm on a Tuesday. When you've been lugging a backpack since 4am, you just want to settle into your room Lots of shoulder shrugs by front desk staff. We were there when the freak storm hit. Compared to Beaches, Couples was extremely slow to restore the beach. The rumor was they had to borrow equipment from Sandals. At least the hot tubs in front of Patois were in working order this year. This year they changed up the beach grill and moved the burgers inside to Patois. Not sure why you wouldn't serve burgers at the beach grill at a beach resort! The lunch service was extremely slow (took 40 minutes to get a burger one day) and the workers there seemed miserable. We heard this from many other guests. For a place that calls itself a luxury resort, they had the absolute cheapest toilet paper this year. Couples seems to rely on their stunning location to draw guests and delivers an average experience otherwise. Unless you book a lesser room during a sale, I don't think Couples is worth the premium it charges.

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