Hyatt Grand Central New York reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 3.5
  • Value 3.5

12570 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Excellent location and room size

terrydickins0n (Falmouth, United Kingdom) on Jan 30, 2023

I was very pleased with the central location of the hotel and the room size and room facilities. There was a kettle provided but no coffee, tea's or milk. The bathroom was more than adequate and noise level for a central hotel was very acceptable. The staff could just be more dynamic

TripAdvisor users rated this property 5 out of 5


rohandbailey on Jan 29, 2023

Staff was great, Room was superb. Overall great experience. I was only in town for one day so I didn’t really expect much but my stay was very warm and beautiful. This will continue to be my NYC Hotel when ever I come back home to visit. Thank you Hyatt Grand Central

TripAdvisor users rated this property 5 out of 5

If your business trip is consular or you need to be near Grand Central station, this is the hotel for you!

rmm0484 (rmm0484) on Jan 28, 2023

My husband needed to renew his Danish Passport, so we booked this nearby hotel, which is not far from many embassies and consulates. The hotel is literally adjacent to Grand Central Station, so it is ultra convenient! Be sure to join the World of Hyatt program to experience additional amenities. The Grand Hyatt is a lovely, clean hotel with very attentive staff. We'll be back!

TripAdvisor users rated this property 4 out of 5

Pleasant stay at Hyatt Central New York

Ji2006 (Bangkok, Thailand) on Jan 28, 2023

The location is really nice, surrounding us with all of New York’s important attractions. Breakfast at the ground floor was full of choices, although try to get in there before main hours because it can get quite busy. The only real issue with the hotel was the television. Most channels were offered yet only 5 of them could actually load. Other than that I had wonderful experience

TripAdvisor users rated this property 1 out of 5

Hyatt Grand Rip Off Hotel

JeffcEssex (Upminster, United Kingdom) on Jan 27, 2023

My grandson and his girl friend recently returned from a 5 night break at the Hyatt Grand Hotel in NYC and was charged 650 pounds upon check in and was told this is destination/arrival fees and taxes and 400 pounds would be refunded upon check out, - but he was charged 230 pounds for his stay even though he had already paid for the accommodation along with his flight in advance with Travel Republic,

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