Hyatt Grand Central New York reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.8
  • Location 4.6
  • Rooms 3.6
  • Service 3.7
  • Value 3.4

14815 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great stay

17graemec (Edinburgh, United Kingdom) on Apr 03, 2026

This is a really good hotel, enjoyed out stay last week. Good points Location Reception area really big plenty seats Get a king sized room, good size $15 daily credit to use in hotel shop Loads of lifts Aircon and heating really good in room Bad points Size of bathrooms, small The $45 daily destination fee Hotel shop limited stock and expensive Buffet breakfast $35, never used went next door to station, loads of choice NYC is great but the stink of weed every day wherever u go is ridiculous.

TripAdvisor users rated this property 5 out of 5

Convenient and Accommodating

William F on Apr 01, 2026

Great front desk staff. Very accommodating and friendly. Will definitely revisit. Convenient location and centrally located.

TripAdvisor users rated this property 5 out of 5

Good stay

hoarebags (london england) on Mar 31, 2026

Lovely stay nice and quiet good sleep clean and big all round b good stay

TripAdvisor users rated this property 5 out of 5

A memorable and enjoyable stay

Marylinda911 on Mar 27, 2026

My experience at Hyatt was excellent! I really liked the hotel and enjoyed every minute of my stay. The service was exactly as expected, professional and attentive.

TripAdvisor users rated this property 5 out of 5

NYC family vacation

Timothy P on Mar 26, 2026

This was a great location for a NYC family vacation! Very central to everything. The hotel was clean, and a great place to relax after seeing all the sights.

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