Hyatt Grand Central New York reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.8
  • Location 4.6
  • Rooms 3.6
  • Service 3.7
  • Value 3.4

14810 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

A memorable and enjoyable stay

Marylinda911 on Mar 27, 2026

My experience at Hyatt was excellent! I really liked the hotel and enjoyed every minute of my stay. The service was exactly as expected, professional and attentive.

TripAdvisor users rated this property 5 out of 5

NYC family vacation

Timothy P on Mar 26, 2026

This was a great location for a NYC family vacation! Very central to everything. The hotel was clean, and a great place to relax after seeing all the sights.

TripAdvisor users rated this property 5 out of 5

Great hotel. Fantastic place to stay. Lovely location.

Laurence J (Greater London, United Kingdom) on Mar 26, 2026

Hotel is in a brilliant location next to Grand central station. Great customer service on arrival and throughout our stay. Staff were very welcoming. Room was upgraded at no additional cost as we were celebrating a big birthday. Room was very clean and comfortable. Cleaned and refreshed daily. Large hotel but very spacious. Must try are the cocktails in the bar.

TripAdvisor users rated this property 4 out of 5

Good experience of Hyatt Grand Central

Richard D on Mar 26, 2026

Stayed at Hyatt Grand Central station in March 2026. The hotel is in a great location being right next door to Grand Central Station and with Times Square being a 10-15 min walk away made it very appealing as a location to get around to all the sites in New York. The hotel itself was well maintained and the room was a good size with a comfortable bed.

TripAdvisor users rated this property 4 out of 5

Two day business stay

Nick R on Mar 25, 2026

Hotel was alright the best part is the location was in walking distance to every where I needed to go. I will return but might try another hotel for my vacation if I come back with the family.

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