Newsroom

Welcome to your one-stop destination for the latest WestJet news.

Whether you're writing your next story, flying with us in the air or planning your next trip, we are committed to ensuring you stay connected to us through our latest newsroom updates.

If you're a media representative and have a question, media@westjet.com is monitored 24/7.

Helpful Resources

Press Releases
About Us
Our Executive Team
COVID-19 Updates
Our Schedule
Our Aircraft
Speakers Bureau
Contact Us (Guests)

Previous Next

Get travel ready

We understand it might have been a while since your last flight, so we've created a one-stop destination to help you prepare for your highly anticipated return to travel. From destination requirements to what to expect on board, we've got you covered.

Changes to Canada’s Testing Entry Requirements

Video observation for rapid antigen self-testing now available through airline’s partnership with AZOVA

WestJet further extends schedule reductions by 20 per cent through March

Avoidable network reductions highlight need for urgent reopening timeline from government; outdated travel restrictions causing unnecessary damage to Canada’s economic recovery

WestJet extends schedule reductions through to February 28, 2022

Airline to reduce February capacity by 20 per cent

WestJet Daily Operations Update (January 2022)

Due to the continued impact of the Omicron variant on WestJet and our third-party service providers, partnered with the challenging and extreme winter conditions prevalent across the country, WestJet announced on Dec. 31, 2021, the consolidation of approximately 15 per cent of scheduled flights.

An update on our operations and omicron COVID-19 variant impact

Over the past 72 hours, we have seen a significant increase in delays and cancellations impacting our business. As we work to stabilize our operation to best serve our guests, we understand this has been immensely challenging and frustrating and for that we apologize.

The WestJet Group introduces comprehensive COVID-19 testing program for guests through AZOVA

Approved self-administered test kits and expansive AZOVA network of in person testing locations for easy and convenient testing across most WestJet and Swoop destinations.

Elimination of PCR Testing for trips less than 72 Hours

If you are a Canadian citizen, permanent resident, or individual registered under the Indian Act and taking a trip outside of Canada that’s under 72 hours, effective November 30, 2021, you'll be exempt from the obligation to provide a pre-entry PCR or molecular test result.

Vaccination Validation for Guests

November 30, 2021, marks a significant milestone in Canadian aviation, with the final phase of Canada’s mandatory vaccination policy for travellers coming into effect. This means proof of vaccination for guests 12 years or older is required for travel on the WestJet Group, with narrow exceptions.

WestJetters answering the call to support vaccination in Alberta

As Albertans call Alberta Health Services (AHS) Health Link 811 to book COVID-19 vaccination appointments, there’s a chance they’re talking to someone more used to booking a vacation or ensuring safety and comfort in the sky.

WestJetter and temporary AHS employee working the 811 phone lines

Helping guests get travel ready

Today, WestJet launched its Travel Ready Series aimed to welcome guests back to travel and ensure they are equipped and prepared with the information they need to enjoy a smooth and safe return to the skies.

WestJet Rewards extends tier status for members

WestJet Rewards is extending tier status for current Platinum, Gold and Silver members through to December 31, 2022.

WestJet and the Government of British Columbia partner to assist with vaccine clinics

WestJet has partnered with the Government of British Columbia to return approximately 200 furloughed WestJetters to work to assist at mass vaccination clinics in Greater Vancouver. The first confirmed clinic begins March 29, 2021 at the University of British Columbia.

WestJet volunteers helping at vaccine clinics

WestJet Rewards extends expiry date for annual companion vouchers

WestJet Rewards is extending the expiry dates of companion vouchers issued to members who hold a WestJet RBC® credit card as COVID-19 continues to impact the travel plans of Canadians.

Familiar faces on the path to being together again

Instead of tagging bags and printing boarding passes, the WestJetters forming part of WestJet’s Care Team are on site assisting nearly 200,000 B.C. residents who are expected to pass through Fraser Health vaccination clinic between now and October.

A conversation with WestJet’s first Chief Medical Officer, Dr. Tammy McKnight

After a country-wide search, on April 5, 2021, WestJet welcomed its first Chief Medical Officer, Dr. Tammy McKnight. We sat down with Dr. McKnight to learn more about her role at WestJet.

Dr. Tammy McKnight WestJet's Chief Medical Officer

WestJet-YVR COVID-19 Testing Study Demonstrates Rapid Antigen Testing is Effective in Screening

Research conducted by UBC and Providence Health Care at YVR shows extremely low risk of transmission of COVID-19 in airline passengers on domestic flights

Participant being tested for COVID-19 using rapid antigen testing

Curbing COVID-19 through WestJet’s employee screening program

In an effort to reduce the risk of asymptomatic COVID-19 spread, WestJet has launched a voluntary rapid antigen employee screening program for operationally critical WestJetters working on campus or on shift at the Calgary International Airport.

WestJet extends sun-flights suspension until June 4

WestJet will extend its temporary suspension of international sun flights to destinations in Mexico and the Caribbean.

WestJet to temporarily suspend service to four domestic stations

WestJet will temporarily suspend operations to St. John's, N.L., London, Ont., and Lloydminster and Medicine Hat, Alta., as of March 19, until June 24, 2021.

WestJet cuts flying to Mexico and Caribbean at request of Canadian government

The WestJet Group announced it would temporarily cease international flying to 14 sun destinations in Mexico and the Caribbean in response to a request from the Government of Canada.

A further discussion on refunds

To those of you directly affected, thank you for your patience. We remain as committed as we have ever been to keeping Canadian air fares fair, and to ensuring you will always have competition and choice.

Pre-travel Testing – what’s it all about?

Last week, WestJet was proud to be part of the announcement with the Governments of Alberta and Canada on the arrival of government-approved COVID-19 testing at our home and largest hub, Calgary International Airport.

Preparing our COVID testing Pilot for Takeoff

When we set out on our pilot, we did so with two objectives in mind: testing the tests and testing the process.

Refunds - It's about time

Through the efforts of thousands of WestJetters, we are confident that we can now begin providing refunds proactively. We are the first national airline in Canada to do so.

WestJet applauds Alberta-based quarantine trial

WestJet today welcomed the announcement of a COVID-19 testing trial by the Government of Canada and the Government of Alberta. Together, the governments announced the launch of a new pilot program at the YYC Calgary International Airport to safely test a reduced quarantine period, while protecting Canadians from COVID-19.

WestJet pulls back from Atlantic Canada

WestJet announced it will be indefinitely suspending operations to Moncton, Fredericton, Sydney and Charlottetown, while significantly reducing service to Halifax and St. John's. The suspension eliminates more than 100 flights weekly or almost 80 percent of seat capacity from the Atlantic region starting November 2 and also suspends operations to Quebec City, with the removal of Toronto service.

YVR and WestJet select UBC as research partner for COVID-19 testing pilot

Under the partnership, the parties will work together to design and implement a research study to test and pilot real-time COVID-19 testing at the airport.

WestJet enhances no-charge COVID-19 travel insurance offering with U.S. coverage

WestJet is introducing no-charge COVID-19 travel insurance coverage for eligible guests booking travel to, the United States, Mexico, the Caribbean and European destinations including the United Kingdom.

WestJet concerned third-party charges undermining Canada's economic recovery

WestJet today announced an increase to domestic traveller surcharges to account for NAV CANADA rate increases of almost 30 per cent.

A new pilot taking flight

WestJet and Vancouver International Airport (YVR) are embarking on a new pilot project that will incorporate COVID-19 testing for WestJet guests on select departing flights out of YVR.

Ed and Tamara standing in front of the windows in the YVR boarding lounge with WestJet aircraft on the tarmac

Joint comment on Transport Canada's Flight Plan for navigating COVID-19

Canada’s two largest airlines and two largest airports welcomed Transport Canada’s long-awaited Flight Plan for Navigating COVID-19 as a major step forward in restarting Canada’s air travel industry by confirming the country’s biosafety standards.

WestJet concludes repatriation flight program with Global Affairs Canada

WestJet today is signifying the conclusion of its repatriation flight program in collaboration with the Government of Canada.

Man and woman flight attendants with Canadian flag behind them

WestJet, safety above all

Since the onset of the COVID-19 pandemic we have been taking many extra steps to ensure the safety of our guests and our crew and will continue to do so for the foreseeable future.

Billy Nolen, WestJets Vice-President, Safety, Security and Quality standing in front of aircraft

WestJet Cargo – Connecting what’s needed

WestJet is helping keep critical domestic supply chain lines open during the COVID-19 pandemic. To help meet the needs of Canadians, WestJet continues to fly scheduled cargo operations to its 23 domestic cargo bases.

WestJet statement on operations and network from Ed Sims, President and CEO

Today, Prime Minister Trudeau made an explicit declaration to all Canadians abroad that it is time to come home. Based on this statement and the recommendations to Canadians to control the spread of the coronavirus.

WestJet brings more seats and increased flight frequencies to summer schedule

Airline bolsters ambitious growth strategy with increased options for guests to travel across summer network

WestJet celebrates addition of direct flights between Saskatoon and Minneapolis

Airline’s strategic growth plan brings vital investment to enhance provincial opportunity for business and leisure travel through summer schedule

WestJet announces largest network expansion from Edmonton in airline’s history

New transborder routes connecting Edmonton with Minneapolis and Seattle along with increased access across Canada underpins continued expansion of Alberta’s global aviation network

WestJet brings new U.S. destinations and enhanced domestic connectivity to summer schedule

WestJet today unveiled 20 new routes and three new destinations to the airline’s summer schedule.

WestJet announces temporary transatlantic route suspensions from Halifax

Airline remains committed to engaging community and stakeholders as it furthers plans for sun and leisure flying from Atlantic Canada

WestJet increasing weekly flights to popular U.S. sun destinations from Calgary

More options for guests to escape the winter cold with additional flights now available to Phoenix, Los Angeles and Las Vegas

WestJet announces new service to Japan and Europe as part of planned expansion from YYC Calgary

New intercontinental routes between Calgary and Tokyo, Barcelona, Edinburgh, and increased frequencies between Calgary and Dublin, London, Paris and Rome significantly enhance options for leisure guests, business travel and cargo services

WestJet code on flights to Tokyo now available through enhanced cooperation with Japan Airlines

Guests now able to purchase travel from select destinations across WestJet’s domestic network to Tokyo via Vancouver

Lights, camera, action: WestJet’s inaugural flight between Winnipeg and Los Angeles takes off

New transborder flight creates direct link for business, tourism and entertainment between Winnipeg and Los Angeles

WestJet gives guests more options via Amsterdam

Airline to add AMS connections to 20 European cities alongside the restart of service between Calgary and Amsterdam with placement of “WS” codeshare on KLM-operated flights.

WestJet to offer service between Terrace, B.C., and Calgary

WestJet Encore to provide four-times weekly service between Calgary and northwestern B.C.

WestJet and Pacific Coastal Airlines Launch Interline Cooperation

Guests can now purchase a single ticket from either airline for travel involving connecting flights between their networks.

WestJet and Korean Air enhance codeshare agreement with addition of WestJet codeshare on flights

WestJet and Korean Air today have expanded their long-standing codeshare agreement with the placement of WestJet’s codeshare on Korean’s flights between both Toronto Pearson (YYZ) and Vancouver International (YVR) in Canada and Incheon International Airport (ICN) in Seoul, South Korea.

WestJet Returns to Amsterdam

Non-stop service to resume from airline’s global hub in Calgary

Manitoba sees stars as WestJet announces direct flights between Winnipeg and Los Angeles

Airline continues to make strategic investments to boost economic growth and provide enhanced convenience for business and leisure travel.

WestJet brings back the heat this Winter

Airline to return 17 sun and leisure routes suspended during pandemic to destinations across the Caribbean, Mexico and U.S.

WestJet enhances intra-B.C. connectivity with new service between Penticton and Vancouver

As airline continues to invest in the West its newest regional route will operate six-times weekly beginning February 2023.

Penticton airport gate event with stakeholders

WestJet announces domestic winter service suspensions as airline transitions strategic direction

Winter service to Charlottetown, Fredericton, Sydney and Quebec City to be suspended as of November 15, 2022.

WestJet announces domestic winter service suspensions as airline begins to transition strategic

WestJet’s new service between Toronto and Edinburgh takes off

Airline celebrates the launch of new connection between Canada and Scotland in advance of busy summer travel season

WestJet to fly highest number of guests in advance of long weekend

The airline is expected to fly more than 55,500 guests on 534 flights on Friday, May 20 as it continues to ramp-up to pre-pandemic levels.

WestJet connects the Windy City and Canada’s largest global hub

New daily service between Toronto and Chicago launches with the departure of WS3674 on Thursday.

Ciao Roma! WestJet takes off for The Eternal City

New connection between Alberta and Italy marks a major recovery milestone as demand for international travel and inbound tourism ramps up

WestJet today launched its long-awaited service to Rome with the departure of WestJet flight 32 from YYC Calgary International Airport

WestJet Celebrates Return of Flights Between Europe and Halifax

Restoration of transatlantic flights from Halifax brings needed connectivity to Atlantic Gateway as busy spring and summer travel season gets underway Sunday’s departures to Dublin and London from YHZ mark first flights since October of 2019

WestJet and Air Transat launch Transatlantic codeshare

WestJet’s “WS” code is now activated for sale on select Air Transat operated flights to/from France, Italy, Spain, Portugal, Switzerland, and Croatia. Connections via Montreal and Toronto are now available for flight dates beginning May 17, 2022.

WestJet Takes Off for London’s Heathrow Airport

New route brings enhanced connectivity through Britain’s global aviation hub

All routes restored: WestJet summer schedule signals strong recovery for Manitoba

Together with Manitoba Premier Heather Stefanson and business leaders, WestJet announced its 2022 summer schedule. The airline's enhanced domestic options mark key part of plan to accelerate province’s economic recovery.

WestJet accelerates Alberta’s recovery with 2022 summer schedule

Alberta set to lead Canada’s travel and tourism rebound as airline restores network to pre-pandemic levels. WestJet investing in Alberta’s connection to global and business economies with non-stop routes to London Heathrow, Gatwick, Rome, Paris and Dublin.

WestJet to welcome the world back to Nova Scotia and lead air service recovery

Airline’s summer schedule re-establishes critical transatlantic flights and recommits to vibrant air service levels in Sydney. Nova Scotia to reach up to 89 per cent of WestJet’s pre-pandemic service levels as WestJet Group will serve the most destinations of any airline.

Welcome back to the skies Canada

WestJet today announced its 2022 summer schedule, marking a significant milestone in recovery through the restoration of its network to near pre-pandemic levels. The airline is reinvesting in transatlantic options for Canadians and inbound visitors.

WestJet announces schedule for new service between London Heathrow and Calgary

New route to commence in March 2022, increasing global connectivity between Western Canada and Europe.

WestJet and Air Transat to cooperate on transatlantic codeshare

Air Transat and WestJet, two of Canada’s leading airlines, have agreed to cooperate on a codeshare that will soon allow customers to book transatlantic travel involving both carriers on a single ticket with through-checked bags.

Flights for travellers impacted by British Columbia flooding

In effort to assist travellers who require immediate transportation into or out of British Columbia, we have added extra capacity, including moving larger aircraft onto routes to accommodate increased demand and to ensure more seats are available.

WestJet’s global network expanding to include London Heathrow from Calgary

WestJet today announced it will add non-stop service to London’s Heathrow Airport (LHR) beginning early Spring 2022. As WestJet continues to increase global connectivity from Western Canada, the addition signals confidence in the recovery of business and leisure travel between both destinations.

WestJet’s inaugural flight between Calgary and Seattle takes off

New Transborder flight celebrated as key to new economic, tourism and culture opportunities between Alberta and the Pacific Northwest

WestJet to return to 95 destinations this winter

Airline continues to restore sun, transborder and domestic routes as Canadians confidence in travel grows

WestJet and Swoop hear from Hamilton business and aviation leaders

Roundtable calls for immediate return of international airport status

WestJet launching new service between Toronto and Dublin

The new non-stop seasonal flights are set to operate four-times weekly, beginning on May 15, 2022 and will increase to daily by June 2, 2022.

WestJet service update: Hurricane Larry – Newfoundland and Labrador

Due to Hurricane Larry and for the safety of our guests and crew, WestJet has cancelled the following scheduled flights operating to Newfoundland from St. John’s and Gander, from Friday, September 10 to Sunday, September 12.

WestJet flights between Dawson Creek and Calgary take off

Air service returns to Dawson Creek as WestJet Link connects city to WestJet’s global hub.

‘It’s pure barry!’ WestJet introduces new flights to Scotland from Toronto

Airline adds Toronto to Edinburgh to its international network and new non-stop service between Glasgow and Toronto

Eureka! We have found our way back to California

WestJet brings back service between Calgary and Orange County/Anaheim, and transitions to year-round connectivity to San Francisco

We’ll always have Paris

WestJet restarts Calgary-Paris non-stop and continues momentum in rebuilding transatlantic network.

Hallo Amsterdam!

Inaugural flight from WestJet’s global hub marks significant milestone in rebuilding the airline’s transatlantic network.

WestJet to launch non-stop Calgary Seattle service

New destination marks 12 non-stop options to U.S. from Calgary hub by November 2021.

WestJet’s first non-stop flight from Calgary to Charlottetown takes off

Today, WestJet celebrated the launch of its new route between Calgary and Charlottetown with the departure and arrival of flight 630 and flight 631 between the communities.

WestJet gives guests more options via Amsterdam

Airline strengthens codeshare with KLM, adds connections to 18 European cities via AMS across Austria, Belgium, France, Germany, Italy, Portugal, Spain and the United Kingdom.

WestJet Group driving economic restart in Abbotsford and the Fraser Valley

WestJet and Swoop were privileged to be joined by more than 30 of Abbotsford and the Fraser Valley’s key stakeholders for the WestJet Group’s fourth Restart Roundtable.

Edmonton International Airport and WestJet Group ready to launch

Top leaders in aviation, travel and business joined by Premier Kenney as they work to safely reinvigorate travel

WestJet brings together Vancouver Island tourism industry to talk safe travel restart

More than 70 virtual guests gathered at WestJet’s second Restart Roundtable for Vancouver Island.

WestJet q400 flying

WestJet introduces service to Amsterdam from Calgary

New flight to begin August 5 on airline’s 787 Dreamliner

WestJet to offer Canadians the most flights to Hawaii this winter

Airline flying more flights than any other Canadian airline with additional Dreamliner service and new direct flights from Calgary to Kona and Lihue.

WestJet leads domestic recovery with the addition of 11 new routes

WestJet today announced 11 new domestic routes across Western Canada. The routes will offer new nonstop service for 15 communities across Alberta, British Columbia, Saskatchewan, Manitoba and Ontario.

WestJet to restore regional routes suspended due to COVID-19

WestJet today announced it will restore flights to the communities of Charlottetown, Fredericton, Moncton, Sydney, St. John's and Quebec City after service was suspended as a result of COVID-19. The reinstatement of service will restore WestJet's complete network of pre-COVID-19 domestic airports.

WestJet adds sun destinations and Dreamliner flying to January schedule

WestJet has released its updated January schedule featuring Dreamliner service to Mexico and more flights to sun destinations in the Caribbean, the United States (including Hawaii), Mexico and Central America.

WestJet adds holiday heat to December schedule

WestJet has released its updated December schedule featuring up to 55 daily flights to sun destinations in the Caribbean, the United States (including Hawaii) and Mexico. The schedule also highlights increased domestic frequencies for travel starting December 5, 2020 through to January 4, 2021.

WestJet updates schedule with key sun markets

Updated schedule designed to get Canadians to and from key destinations while supporting the economic recovery of Canada through continued domestic flying. Starting October 4, 2020 WestJet will offer operations to and from 48 destinations including 39 in Canada, three in the U.S. and three in Mexico, two in Jamaica and one in the U.K.

WestJet donates 40 tons of air cargo capacity to Turkey–Syria earthquake relief

In coordination with Freight Forwarders, WestJet Cargo will collect shipments from across Canada to be transported to impacted areas, leveraging the entire freight capacity of two WestJet 787 Dreamliner flights from Calgary.

WestJet donates 40 tons of air cargo capacity to earthquake relief

WestJet inspires the spirit of giving with Miracle Miles

Guests surprised in-flight with opportunity to give back $1 for every mile flown to their favourite charities.

WestJet announces commitment to grow Alberta’s Indigenous tourism industry

Indigenous Tourism Alberta and WestJet sign three-year strategic partnership agreement

WestJet Cares for Kids celebrates 15 years

This week, WestJet is celebrating the incredible 15-year milestone anniversary of the WestJet Cares for Kids program. Since 2007, WestJet has donated over 100,000 flights to our charitable partners through our WestJet Cares for Kids program.

WestJet Donates 500 Domestic Flights to Assist Displaced Ukrainians Upon Arrival to Canada

To assist Ukrainians in need of air travel, WestJet has provided 500 domestic one-way flights to any WestJet destination in Canada to ensure they reach their final destinations across the country with ease.

Emergency Food Kits take flight for Ukraine with help from WestJet Cargo

More than 1,600 kits on first shipment to support GlobalMedic’s humanitarian relief efforts in Ukraine

Celebrating National Volunteer Week

This National Volunteer week WestJet is celebrating the WestJetters who passionately give back to the communities where they live and work

WestJet and the FlightHub Group join forces to support GlobalMedic’s humanitarian aid in Ukraine

WestJet today announced a partnership with the FlightHub Group to assist in the transportation of GlobalMedic’s field team members to and from areas impacted by the conflict in Ukraine.

WestJetter’s vision brings meaningful hockey donation to Cat Lake First Nation

WestJet, Mikinakoos Children’s Fund and North Star Air partner to support donation of 667lbs of hockey equipment to remote fly-in only community

WestJetters volunteer with GlobalMedic in support of Ukraine

On Wednesday, March 30, more than 30 WestJetters came together alongside GlobalMedic in Toronto to build and pack Emergency Food Kits to support those affected by the conflict in Ukraine.

A match made in the skies

At WestJet, care is at the core of everything we do and in some unique circumstances, this means playing match maker. In celebration of love and Valentine’s Day, a special WestJet guest is sharing her love story that took off on the runway, 16 years ago.

WestJet named official airline sponsor for ITAC’s 2022 National Indigenous Tourism Conference

The Indigenous Tourism Association of Canada (ITAC) has announced WestJet as the official airline sponsor of this year’s National Indigenous Tourism Conference (NITC).

WestJet partners with Compugen to participate in Green4Good program

Repurposing of airline’s IT assets results in significant donation to Ronald McDonald House Charities Canada.

10 years of spreading holiday cheer

This year WestJet is celebrating it’s tenth consecutive WestJet Cares for Kids holiday tradition.

Weston’s Wish for WestJet’s Christmas Miracle

This holiday season while we were out making our guests’ travel wishes come true, we also teamed up with our WestJet Cares for Kids partner Make-A-Wish® Canada to grant a life-changing wish for one special young man.

The magic of the Northern Lights and the land of the Midnight Sun with North Star Adventures

Based in Yellowknife, North Star Adventures specializes in Aurora viewing and once-in-a-lifetime Indigenous experiences that provide the best chance of witnessing the magic of the Northern Lights.

Calgary-based, family-run Moonstone Creation inspires appreciation for Native Art

When you visit Moonstone Creation, an Indigenous-owned and family-run business located in Calgary, you’ll come across tons of beautifully beaded items for sale while taking in the wonderful smoky smell of Native tanned hide.

Experience Indigenous food traditions at Miqmak Catering Indigenous Kitchen

Miqmak Catering Indigenous Kitchen is the first permanent Indigenous-owned restaurant in Montreal, focused on preparing dishes and dining experiences that continue to share Indigenous cuisine and food traditions, while remaining committed to providing healthy meal options to surrounding communities.

Become immersed in First Nations Cultures from across Canada - Indigenous Experiences

When you sign up for a tour with Indigenous Experiences, you’re greeted by a warm hand drum welcome, that marks only the beginning of a carefully curated and immersive tribute to showcase the culture and history of Canada's First Peoples through a unique and authentic Indigenous lens.

Why we wear pink

Our commitment to beating breast cancer

The Grapes of Syilx – Indigenous World Winery

Shifting travel spend towards domestic tourism could help sustain 150,000 jobs in Canada and accelerate recovery following the pandemic by one year, all while seeing and enjoying what Canada has to offer.

Aurora Village; Dark night lightening for Northwest Territories Indigenous Tourism operator

When your life’s work is showcasing your Indigenous culture and the Aurora Borealis while spoiling travellers who come from far and wide, hunkering down and waiting out the pandemic is not an option.

Pride at WestJet with Robert Antoniuk

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. Closing the month, is Robert Antoniuk, WestJet Executive Vice-President & Chief Operating Officer.

Pride at WestJet with Bernadeth Mari Aquino

In celebration of Pride month, we interviewed four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us about what pride means to them. This week, we talked to Bernadeth Mari Aquino, WestJet, Cabin Crew Member.

National Indigenous Peoples Day

In recognition of National Indigenous Peoples Day, WestJet acknowledges the land today’s flight schedule is travelling through and highlighting incredible Indigenous tourism business in each of these destinations.

Pride at WestJet with Cliff Galang

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. This week, we talked to Cliff Galang, WestJet, Destination Manager, WestJet Vacations.

WestJet kicks off Restart Roundtables in Saskatchewan

Virtual meeting brings together Government of Saskatchewan, business leaders, airports and tourism organizations

Pride at WestJet with Chuck Crowder

To celebrate Pride month we sat down with four WestJetters who are proud members of the LGBTQ2+ community and asked them to share their personal stories and tell us what pride means to them. Kicking off the month, is Chuck Crowder, WestJet Vice-President, Sales and Distribution.

WestJet and ITAC roll out support for Indigenous tourism businesses

WestJet and the Indigenous Tourism Association of Canada (ITAC) are providing nine, $10,000 grants to Indigenous tourism businesses across Canada that have been devastated by the shutdown of the tourism industry due to the COVID-19 pandemic.

Celebrating the power of WestJetters who volunteer

In recognition of National Volunteer Week, WestJet is celebrating WestJetters who give back to the communities where they live and work and the magic that happens when Canadians work together towards a common purpose.

WestJet Caring for Community Infographic

Spreading holiday cheer with Boys and Girls Clubs of Canada

To say that 2020 has been a challenging year, is an understatement. Despite – or perhaps because of – all of the challenges, we knew how important it was for us to spread joy.

WestJet Christmas Miracle: the season to give

WestJet aircraft and delivery vehicles took to the skies and the roads as WestJetters set out close to home to safely deliver items and care packages for charitable partners, community organizations and healthcare facilities. WestJetters donning Blue Santa hats and following local safety protocols, delivered blankets, personal protective equipment and food to shelters, hot meals to front line workers and gifts to seniors and children to spread the holiday spirit.

WestJet and Boys and Girls Clubs of Canada unite to share kindness

Today, WestJet and Boys and Girls Clubs of Canada together are celebrating World Kindness Day through WestJet Connections: Share kindness.

WestJet announces $100,000 commitment to help grow Indigenous Tourism across Canada

The Indigenous Tourism Association of Canada has significantly increased its wingspan after a $100,000, over three years, commitment.

A message to guests from WestJet Chief Operating Officer, Diederik Pen

We recognize our ability to respond and reaccommodate your travel plans was not up to our standards, or the WestJet standards you expect. We’re deeply sorry.

A message to our guests from WestJet Chief Operating Officer, Diederik Pen

Regulatory review of the WestJet Group’s acquisition of Sunwing moves to next stage

The WestJet Group today issued a statement following the release of the Competition Bureau’s advisory report on the company’s proposed acquisition of Sunwing Vacations and Sunwing Airlines, and the Canadian Transportation Agency’s positive determination.

A statement from Alexis von Hoensbroech on Canada’s removal of travel restrictions

Today’s announcement aligns with the travel policies of other major nations, reflects our industry’s outstanding commitment to safety, and recognizes that air travel is no less safe than any other consumer activity.

A WestJet Statement on Safety

Airline continues to champion safety above all for its guests and crews while advocating for the safe removal of outdated pandemic measures.

WestJet.com and WestJet App Technical Issue Resolved

On August 17, 2022, at 3:53 pm MST, a technical issue was identified that impacted guest profiles on westjet.com and the WestJet App

WestJet and Unifor agreement ratified

Today, the first collective bargaining agreement between WestJet and Unifor was ratified by Unifor’s members. Unifor is the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport.

WestJet and Unifor reach tentative agreement

Today, WestJet and Unifor, the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport, reached a tentative agreement on the first collective bargaining agreement between the organizations.

WestJet statement regarding Unifor strike authorization vote results

WestJet today issued the following statement regarding the announcement made by Unifor, the certified union representing certain WestJet airport employees at YYC Calgary International Airport and Vancouver International Airport, regarding the results of its strike authorization vote.

An update on our summer operations

We have been meticulously planning for summer operations and our number one priority is our guest’s travel experience.

An update on WestJet’s progress to ensure a gender inclusive experience for all

We are working to implement the necessary technological changes and we understand it has been disappointing for our guests and the non-binary community

An update on WestJet’s progress on ensuring a gender inclusive experience for all

An update on travel from Diederik Pen, WestJet’s Chief Operating Officer

As we prepare for the busy months ahead, we are committed to doing everything we can to deliver the WestJet experience you expect. At the same time, we want to be up front on some of the challenges that could impact our operations and your travel.

The WestJet Group welcomes Canada’s removal of pre-departure testing

The announcement marks a significant sign of recovery for the industry and allows Canadians to return to travel with certainty.

Standing with Ukraine – A message from Alexis von Hoensbroech, WestJet CEO

The WestJet Group announces $25,000 donation and additional measures to support humanitarian efforts in Ukraine.

WestJet, Boeing 737 MAX, "Stand with Ukraine" decal

The WestJet Group responds to Canada’s easing of travel and border measures

The WestJet Group welcomes today’s announcement from the federal government outlining changes to Canada’s border measures and travel policies. The WestJet Group will continue to advocate, based on science and data, for the removal of all measures impacting fully-vaccinated travellers.

WestJet Group statement on Canadian international airports list expansion

The WestJet Group has been advocating for the expansion of Canada’s international airports list to include Victoria, Abbotsford, Kelowna, Regina, Saskatoon, Hamilton, Waterloo and St. John’s. As the largest carrier in many of these communities, today’s announcement is welcome and overdue news.

The truth about flight prices – responding to the National Post

Just as the Canadian airline industry is struggling to its feet and dusting itself off, the National Post’s Sabrina Maddeaux writes an opinion piece with the headline “flying in Canada is silly expensive – time to open Air Canada and WestJet to competition”. We are breaking it down, with facts.

The WestJet Group statement on mandatory vaccination requirements

The WestJet Group is committed to ensuring the health and safety of both our guests and employees. Today's announcement from the federal government marks an important milestone towards becoming a fully vaccinated industry and the safe restart of the travel and tourism sector.

WestJet group responds to mandatory vaccination requirement

The WestJet Group announces mandatory COVID-19 vaccination for all employees

The WestJet Group today announced that effective October 30, 2021, all WestJet Group employees will be required to be fully vaccinated against COVID-19.

The WestJet Group Statement - September 8, 2021

The WestJet Group responds to mandatory vaccination requirement for airline workers

Airline working to implement government’s mandatory vaccination requirement for federally regulated airline employees by the end of October.

The WestJet Group Statement - August 13, 2021

A note from Ed: Not the WestJet you expect

Many of you have taken the opportunity to write to me personally in recent times to voice your frustration at our current service levels. This update is both a thank you for bringing issues to my attention and an open apology for some of the less positive experiences.

Statement from the WestJet Group, July 20, 2021

Given encouraging vaccination rates across the country, The WestJet Group and the Government of Canada have mutually agreed to shift focus from these negotiations, and away from taxpayer-funded support, to leading the safe restart of the travel and tourism sector.

WestJet statement on border measures

WestJet is encouraged by the government’s announcements today that prioritize fully vaccinated travellers. Since the onset of the pandemic, we have been advocating for a plan that supports the safe restart of air travel.

WestJet Encore reaches tentative agreement with CUPE

WestJet Encore today announced that a tentative agreement had been reached with CUPE Local 4070, representation for the WestJet Encore Inflight (Cabin Crew) group. Both parties now await the ratification vote to be put forward to membership.

WestJet statement on travel restrictions

WestJet welcomes the Government of Canada’s announcement eliminating many travel restrictions on Tuesday, July 6, for Canadian citizens, foreign nationals and permanent residents who are fully vaccinated against COVID-19.

WestJet statement on Canada's Border Measures Report

WestJet welcomes the findings outlined by the Health Canada Testing and Screening Expert Advisory Panel in the Border Measures Report released today and thanks the panel for their efforts in bringing forward this report.

WestJet statement on Unifor's application approval

WestJet has received confirmation that Unifor’s application with the Canada Industrial Relations Board (CIRB) to represent WestJet Airport guest services employees in Calgary and Vancouver has been approved.

The WestJet Group Statement on government support announcement

The WestJet Group continues to operate self-sufficiently with the exception of the Canada Emergency Wage Subsidy (CEWS), which flows through directly to our employees.

WestJet Group of Companies reacts to this afternoon's statement from Transport Minister Marc Garneau

We will evaluate this afternoon's statement from the Government of Canada and will await greater clarity on what support for the aviation sector might include.

WestJet statement on flight 652

Since April 2020, Transport Canada has required all travellers over the age of two to wear a proper face covering on board the aircraft. As always, we remain committed to the highest safety standard.

Our statement on seat distancing

As we continue to manage through the ongoing effects of the global COVID-19 pandemic, we understand that our guests and media may have some questions regarding our reintroduction of the middle seat for sale. WestJet is a highly safety sensitive organization in one of the most carefully regulated industries and every decision we make has the safety of our guests and WestJetters at the forefront.

Empty seats displaying the interior of aircraft

WestJet service update: Ontario winter storm

Due to a major winter storm warning targeting southern Ontario, WestJet has proactively cancelled all scheduled flights operating to and from Toronto Pearson Airport as of 8:00 p.m. EST, Friday, March 3, 2023.

WestJet service update: B.C. Winter Storm (December 22-23)

WestJet has proactively cancelled flights to and from Vancouver, Abbotsford, Victoria, Nanaimo and Comox until the afternoon of Friday, December 23

WestJet service update: Southern Ontario and Quebec Winter Storm (December 23-24)

WestJet has proactively cancelled flights to and from Toronto, London, Ottawa, Waterloo and Quebec beginning at 9:00 a.m. EST on Friday, Dec. 23 until end of day, with a restart dependent on weather conditions by Saturday, Dec. 24

WestJet service update: BC Winter Storm (November 29-30)

WestJet has proactively cancelled a number of flights due to winter weather impacting regions across British Columbia

A message to guests from Diederik Pen, WestJet Chief Operating Officer

An update on WestJet’s system wide outage

WestJet’s weekly operations and performance report (October 24-31)

Airline ranked second in North America in October for completion factor while consistently improving on-time performance

Airline maintains strong completion factor

WestJet service update: Hurricane Ian – Florida operations

Due to Hurricane Ian, for the safety of our guests and crew, WestJet has suspended operations to and from Orlando until at least Friday, September 30, and Fort Myers and Tampa until Saturday, October 1.

WestJet service update: Hurricane Fiona – Halifax operations

Due to Hurricane Fiona, scheduled to impact Atlantic Canada early Saturday morning, for the safety of our guests and crew, WestJet will suspend Halifax operations from the evening of Friday, September 23 to the morning of Sunday, September 25.

IT Outage (July 14, 2022)

Operational updates on the external third-party infrastructure outage that impacted WestJet’s airport check-in, flight planning and payment services on westjet.com.

WestJet service update: Manitoba winter storm

Due to a major winter storm warning targeting southern Manitoba, WestJet has proactively cancelled all scheduled flights operating to and from Winnipeg and Brandon on Wednesday, April 13, 2022.

5 things I learned from cabin crew training: WestJet’s COO

WestJet’s Executive Vice-President and Chief Operating Officer (COO), Robert Antoniuk, joined WestJetters returning from temporary layoff to complete accelerated training and become a certified WestJet cabin crew member. We asked Robert what he learned.

Robert Antoniuk, Executive Vice-President and Chief Operating Officer joins WestJetters returning from temporary leaves of absence to complete accelerated cabin crew training.

WestJet changing its policy for emotional support dogs

Effective August 5, 2021, WestJet will no longer accept emotional support dogs in the cabin. Moving forward, WestJet will continue to accept service dogs who meet the outlined criteria for training and behaviour and who support those with disabilities.

The real risk is not understanding the facts around the MAX

In reading Brian A. Barsky’s opinion piece: The Boeing 737 MAX remains a risky ride, published January 21, 2021 in the Globe and Mail, I would like to provide the facts in response.

WestJet’s 737 MAX: Behind the Scenes

With our 737 MAX aircraft returning to service, we wanted to give you the opportunity to see what’s been going on behind the scenes, so you can have the same level of confidence.

New YYC domestic check-in

Our flagship hub moves to a new check-in home.

Newsroom

Quick links

Social

Media Contact

Email Us

Coronavirus information

Learn more

Social

Media Contact

Email Us

Coronavirus information

Learn more