Iberostar Selection Rose Hall Suites

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5400 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent stay

    Reviewed by mirth1963() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great hotel, Excellent staff who were polite, but not stuffy, friendly but not pushy or "overly familiar". Like family, but in a professional way. Restaurant staff (Aunt Ruby and Asian) good, Buffet staff score Excellent for putting up with our large, loud high school reunion group. Entertainment staff fantastic... Encouraged participation, but kind, gentle and very funny techniques to get us going and keep us moving.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Nice resort

    Reviewed by Kiana T(Waldorf, Maryland) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This resort is 3 properties connected. I selected it due to my friend’s wedding which was eventually cancelled but stuck with the reservation. The rooms are just okay. Long, quiet halls. Housekeeping service is very good and had the room smelling clean. The pool is amazing with the swim up bar. Pro: if you booked with Amstar, Kristy, was the best at the excursion counter. Attentive and helped us a lot. Con: No live entertainment outside at night. Not a lot of activities at night. Food was so so. Not free water sport activities that I could see.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-3

    Service

    Service-4

    VACATION

    Reviewed by Videsha H() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My Family and I stayed at this resort on 8/30-9/4. I saw great reviews about this resort before I booked. The staff is friendly and the rooms were big but a little outdated. The entertainment was great. The food was average, we mostly ate at the buffet. However, I was very disappointed because we made dinner reservation at the Oriental Asian restaurant and when we sat down for our dinner we noticed there were roaches running on the table. We couldn't believe it! We complained to the the waitress because my kids were horrified. The waitress moved us to another table but we still saw roaches on the other table. This really put a damper on our trip. We complained to the front desk but no one really did anything. We loved Jamaica but won't stay or recommend this resort to anyone.

    Vacation

    Reviewed by pleasetravellers() on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Where do I begin. SISTERS TRIP First I would like to give credit to the staff at Iberostar Rose Hall Suite Pierre, Tashana, Leontashae, Cora, Nikita, Renee, Peaches, Tiny and all the rest of the entertainemnt staff(sorry cant remember everyones name) very professional and welcoming. I came back to USA and on my job everyone was getting an insight of my trip one of co-worker said that will be her Fall trip for sure, see I am here advertising for you all (smile). Iberostar you all are doing a phenomenal job and we will be back for sure. Sign out Deneece.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Fabulous Resort and wonderful experience

    Reviewed by edinen2016() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited this resort for our annual getaway, we booked it last minute. There was no regrets after we checked in having been welcomed with cool refreshing drinks. The check in lasted only about 7 minutes. In no time we had located our room and headed for dinner. They food throughout our stay was amazing with all the Jamaican foods provided all throughout the lunch and dinners in the different dinning locations at the resort. The room was modern and was well maintained throughout our stay. Their WIFI was one of the best I have used in the Caribbean this far. The staff were great we had no issues with them and many were willing to assist when needed and they always exchanged greetings without fail. We enjoyed our vacation at this resort and when the turn comes to come back to JA this resort will be on top 2 to stay at on our list. To all the staff in all the areas including the security lady thank you for the positive experience. We will see you maybe sooner than you may think. Well done