TripAdvisor Traveler Rating

This is an amazing resort. My family has been coming here for years and still continues. It is so quiet, safe and friendly town you can go anywhere without a worry. The staff at the resort beyond friendly and lovely. Manager Emrah has always helped us on our occasions with making them special and unforgettable, whatever you like he can make it happen. The resort is so clean and the beach at the resort is crystal clear water. The other amazing Mullet Bay beach is 5 mins walking distance from resort definitely give it a try too

The service was excellent. Our butlers, Ranjeet and Alex, tended to us very well. Ranjeet set up a romantic dinner on our balcony one evening. Alex surprised us and set up a wonderful bubble bath complete with rose pedals, candles and champagne. The restaurants were pretty good especially Azul. They changed menus everyday which was pretty awesome. We used the point pool which to us, was the best one. Our butlers reserved a cabana/poolside chairs for us daily. The cons of our visit were the tiny ants that were everywhere!! They look like tiny little microscopic bugs almost the size of a flee. I had to take a picture and enlarge it to see it was an ant. The other con is the reservation for the poolside cabana and/or chairs with umbrella. One day someone moved our reserved sign and took our seats and nothing was done. So it seems like the reservations are more like a suggestion meaning although it clearly has reserved for your room number, anyone can just move the sign and take your chairs. Also, the family resort played very loud music all day that can be heard at Ocean Point. When walking through Maho, it was half naked woman dancing all over the place. The poolside bartender even joined in by spraying champagne on them while they danced provocatively which was a shame given it’s the family part of the two resorts.

My wife and I spent a week at Sonesta Ocean Point. From beginning to end we were treated to a completely wonderful experience. We stayed in one of the swim out suites, but only used the swim out pool a few times, because we enjoyed spending time at the beach or one of the other pools on the resort. The food is Azul is excellent, and all of the staff members working at Azul were very pleasant. The breakfast buffet at Azul was also very good, with a lot of different options. We also had dinner one night ot La Fontana, which is one of the restaurants that the guests at the Maho Beach side also have access to. The food there was good, but the service was a little slower. It's a larger restaurant and there were a couple of larger groups and families there, which may account for the slower service. The grounds and the rooms were all very clean. There were always groundskeepers and maintenance workers around, hard at work keeping everything beautiful. A special shout out to Sheryl at the Point Pool Bar. She is by far the best bartender in the entire resort, and she always had a smile and a friendly attitude. And speaking of friendly attitudes, I want to point out that every single employee that we interacted with on the resort was friendly and helpful. I saw a few recent reviews indicating that there were some people working there who were less than friendly. We did not encounter that at all. Everyone from the housekeepers, to the maintenance staff, to the waiters, to the bartenders all had a smile and a pleasant greeting whenever we encountered them. If there is one small recommendation that I would make to improve the experience, it would be to put a couple on ATM machines on the resort. Currently there is one ATM machine in the casino, but from what I've been told it is frequently out of service or out of cash. The next closest ATM is at the airport. So a couple of ATMs in the lobby would be very helpful. A few notes about the surrounding area, for those wishing to venture off the resort: * There is small casino right across the street that is worth a visit. *Maho Beach is nice but try to get to Mullett Bay Beach at least once. It is absolutely stunning. It is walkable from the resort, but we got a taxi ($10). Two chairs and an umbrella costs $30. Just try to go on a day when the cruise ships aren't in dock, as it can get pretty crowded. *Maho Village, the area right outside the resort, has a lot of gift shops, jewelry stores, restaurants, bars, a pharmacy, etc. As I mentioned previously, the food at Azul was excellent, but we did go off the resort for dinner one night. We had an incredible meal at Jax Steakouse. Overall, we had a fantastic vacation at Sonesta Ocean Point, and we can't wait to return.

We booked Sonesta Ocean Point for our wedding April 14, 2024. Everything the hotel had to offer was wonderful from the accommodations, to the food to the custom butler service. First and foremost I would like to commend our outstanding butler team, led by Dane (photo) for meeting all of our incessant demands, especially on wedding day. They went above and beyond to decorate our room everyday, and make everyday special. Room service was also great with speedy food delivery. Throughout the planning process Dayanara was extremely helpful to both us an accommodating all of our guests throughout this whole wedding planning process. The restaurant food was phenomenal and we loved Azul! I truly can't say enough as we are coming down from this wedding high... Thank you Team Sonesta for a great event!!

A very great venue! Close to the airport is an understatement! But it’s cool watching (and hearing) the planes land and take off. Staff is pleasant in general. Spa staff is excellent. Restaurant staff is as well. Beautiful property with various pool options. The 4th floor rooftop is great at night. Area offsite is walkable with lots of recommended dining, nightlife and shopping options. The AC wasn’t the best but they worked it out. They have top shelf liquor options at the bar. Room liquor is decent. You have access to the connecting property so that’s a plus.