Ocean Riviera Paradise
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Mike's Coffee
Beach wedding
Lobby bar
Pool bar
Beach
Spa
Motor lobby
Cabana
Eden pool
Teens club
Privilege Lounge
Piano bar
Pool
Bowling
Daisy pool
Waterpark
Hammocks
Mini club
Sports bar
Gym
Mike's Coffee
Beach wedding
Lobby bar
Pool bar
Beach
Spa
Motor lobby
Cabana
Eden pool
Teens club
Privilege Lounge
Piano bar
Pool
Bowling
Daisy pool
Waterpark
Hammocks
Mini club
Sports bar
Gym
TripAdvisor rating from 10416 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This oceanfront resort offers a variety of all-inclusive services 24 hours a day. Ocean Riviera Paradise has exclusive suites for all tastes, themed restaurants for discerning palates, a Despacio Spa Centre to relax and unwind, and for those seeking a selective service, Ocean Riviera Paradise has Privilege services and amenities. This hotel is a short 10 minutes from Playa Del Carmen.
Guest rooms must be occupied and registered to at least one person who is 30 years of age or older when traveling with guests under the age of 23 during the months of February, March and April. Age will be verified at check-in.
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
Select a room type:
Junior Suite Garden View Daisy Section includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- 615 square feet
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
Junior Suite Garden View Daisy Section
Junior Suite Garden View Daisy Section
Junior Suite Garden View Daisy Section
Junior Suite Garden View Daisy Section
Junior Suite Pool View Daisy Section includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- 615 square feet
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
Junior Suite Garden View Eden Section includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- 615 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
Junior Suite Pool View Eden Section includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- 615 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Smoke-free
Junior Suite Garden View Privilege Section includes:
Room includes:
- 1 king bed and 1 sofa bed, or 2 double beds and 1 sofa bed
- 615 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Pillow menu
- Seating area
- Upgraded amenities
Junior Suite Garden View Privilege Section
Junior Suite Garden View Privilege Section
Junior Suite Garden View Privilege Section
Junior Suite Garden View Privilege Section
Additional details:
Privilege services include:
- 24 hr butler service;
- minibar, restocked daily with soft drinks, water, and beer and liquor;
- premium top-shelf liquor service in bars and restaurants;
- Privilege beach towels;
- Privilege lounge with concierge services; computers, free wi-fi, library;
- Privilege lounge hors d'oeuvres and snack service;
- personalized check-in and check-out services;
- concierge services for spa, travel and other personal experiences;
- exclusive Privilege Beach with Balinese sun beds and waiter service;
- 10% discount on services at Despacio Spa Centre and DiveIt.
Nine à la carte service selections will be available including:
- Room location (high or ground floor, for example) in accordance with room type reserved
- Advance reservations at à la carte specialty restaurants on evenings of choice
- Menu choices for in-room breakfast service the day after arrival at the resort
- Mini bar beverages and snacks selections
- Preferred in-room welcome amenity (fruit basket or cold cuts, for example)
- Preferred pillow type (goose feather, firm, soft, orthopedic)
- VIK (Very Important Kid) age-appropriate preferences
- Advance reservations for spa treatments and services
- Daily newspaper preference
Junior Suite Pool View - El Beso Adults Only Section includes:
Room includes:
- 1 king bed and 1 sofa bed
- 615 square feet
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Climate control
- Coffee maker
- Mini-bar
- Seating area
Junior Suite Pool View El Beso
Junior Suite Swim Up - El Beso Adults Only Section includes:
Room includes:
- 1 king bed and 1 sofa bed
- Maximum 2 adults
- Ceiling fan
- Climate control
- Patio
- Seating area
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark
Daisy Mini Club
Daily and nightly acitivities
Age range: 4 to 12
Daisy Teen Club
Daily and nightly acitivities
Open from: 2:00 p.m. to 10:00 p.m.
Age range: 13 to 17
Age ranges
- Children ages: 3 to 11
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Piano Bar |
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Beach Bar |
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Swim up Bar 1 |
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Beach Bar 2 |
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Swim up Bar 2 |
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Swim up Bar 3 |
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Swim up Bar 4 |
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Lobby Bar |
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Discotheque |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Amaranto |
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Lo Locanda |
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Sensai |
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Route 66 |
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Blue Moon - Adults Only |
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Steakhouse |
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Margarita |
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Villamarina |
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Pez Vela |
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Fusion in the Privilege Lounge |
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Eden |
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El Beso |
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Daisy |
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Mike’s Coffee |
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Facilities
- Rooms: 974
- Floors: 4
- Built in: 2016
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
Location
Crta Federal Chetumal Cancun
Km 296
Xcaret, Mexico 77710
47 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Adult-only pools: 1
- Kids' pools: 1
- Outdoor pools: 5
- Waterpark: Included
Water sports
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
Other sports
- Aerobics: On site
- Tennis courts: On site
Other activities
- Casino: On site ($)
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Beach Volleyball
- Bowling Alley
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Currency exchange
- Gift shop ($)
- Laundry services ($)
- Medical services available ($)
- Multilingual staff
- Parking
- Shopping onsite ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.