Sonesta Ocean Point Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

716 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing experience at a beautiful resort

Christopher B on Apr 23, 2024

My wife and I spent a week at Sonesta Ocean Point. From beginning to end we were treated to a completely wonderful experience. We stayed in one of the swim out suites, but only used the swim out pool a few times, because we enjoyed spending time at the beach or one of the other pools on the resort. The food is Azul is excellent, and all of the staff members working at Azul were very pleasant. The breakfast buffet at Azul was also very good, with a lot of different options. We also had dinner one night ot La Fontana, which is one of the restaurants that the guests at the Maho Beach side also have access to. The food there was good, but the service was a little slower. It's a larger restaurant and there were a couple of larger groups and families there, which may account for the slower service. The grounds and the rooms were all very clean. There were always groundskeepers and maintenance workers around, hard at work keeping everything beautiful. A special shout out to Sheryl at the Point Pool Bar. She is by far the best bartender in the entire resort, and she always had a smile and a friendly attitude. And speaking of friendly attitudes, I want to point out that every single employee that we interacted with on the resort was friendly and helpful. I saw a few recent reviews indicating that there were some people working there who were less than friendly. We did not encounter that at all. Everyone from the housekeepers, to the maintenance staff, to the waiters, to the bartenders all had a smile and a pleasant greeting whenever we encountered them. If there is one small recommendation that I would make to improve the experience, it would be to put a couple on ATM machines on the resort. Currently there is one ATM machine in the casino, but from what I've been told it is frequently out of service or out of cash. The next closest ATM is at the airport. So a couple of ATMs in the lobby would be very helpful. A few notes about the surrounding area, for those wishing to venture off the resort: * There is small casino right across the street that is worth a visit. *Maho Beach is nice but try to get to Mullett Bay Beach at least once. It is absolutely stunning. It is walkable from the resort, but we got a taxi ($10). Two chairs and an umbrella costs $30. Just try to go on a day when the cruise ships aren't in dock, as it can get pretty crowded. *Maho Village, the area right outside the resort, has a lot of gift shops, jewelry stores, restaurants, bars, a pharmacy, etc. As I mentioned previously, the food at Azul was excellent, but we did go off the resort for dinner one night. We had an incredible meal at Jax Steakouse. Overall, we had a fantastic vacation at Sonesta Ocean Point, and we can't wait to return.

TripAdvisor users rated this property 5 out of 5

SAGISTANO DESTINATION WEDDING 2024

SeanDel1228 (Long Island, New York) on Apr 22, 2024

We booked Sonesta Ocean Point for our wedding April 14, 2024. Everything the hotel had to offer was wonderful from the accommodations, to the food to the custom butler service. First and foremost I would like to commend our outstanding butler team, led by Dane (photo) for meeting all of our incessant demands, especially on wedding day. They went above and beyond to decorate our room everyday, and make everyday special. Room service was also great with speedy food delivery. Throughout the planning process Dayanara was extremely helpful to both us an accommodating all of our guests throughout this whole wedding planning process. The restaurant food was phenomenal and we loved Azul! I truly can't say enough as we are coming down from this wedding high... Thank you Team Sonesta for a great event!!

TripAdvisor users rated this property 5 out of 5

Highly recommend

MG A (Detroit, Michigan) on Apr 17, 2024

A very great venue! Close to the airport is an understatement! But it’s cool watching (and hearing) the planes land and take off. Staff is pleasant in general. Spa staff is excellent. Restaurant staff is as well. Beautiful property with various pool options. The 4th floor rooftop is great at night. Area offsite is walkable with lots of recommended dining, nightlife and shopping options. The AC wasn’t the best but they worked it out. They have top shelf liquor options at the bar. Room liquor is decent. You have access to the connecting property so that’s a plus.

TripAdvisor users rated this property 5 out of 5

Even better than the first time!!

Patricia S on Apr 12, 2024

Paradise on earth! The resort is breathtaking-the staff is incredible-food is delicious-so many options, never get bored! We had butler swim-out sunset suite-arguably one of the best rooms in the resort and our butler, Ranjeet, made this the best trip we had ever had! Ranjeet made us feel like family-he brings a true honor and nobility to his service and we were so so grateful to have his guidance and assistance throughout our stay! Ranjeet went above and beyond for us-from hosting a private dinner for two, to arranging for the tuna we caught on our fishing trip was cooked by one of the chefs for dinner (which was absolutely fantastic)! Sonesta Ocean Point has our unqualified recommendation forever and if you are lucky enough to have Ranjeet as your butler-you can expect the vacation of a lifetime-full stop. Can't wait to go back!

TripAdvisor users rated this property 5 out of 5

Outstanding service

Nataliathebest on Apr 02, 2024

I recently spent vacation at Ocean Point resort. I had fantastic time! As always. Outstanding service, attention to details, comfortable and safe environment. With great pleasure I would like to compliment and appreciate service of Shingai T.C Madhlangobe at Azul breakfast. She made my stay even more comfortable and memorable. Can't wait to come back

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