Embassy Suites Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 4303 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful Comfortable Super Friendly!!

    Reviewed by yleip2020(Coram, New York) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Superb View of the Hudson! Super clean, super comfortable beautiful hotel. A++++ staff from check in, restaurant, housekeeping and doorman!! This is an experience not just a hotel!!! Great running or walking path right outside the door LOVE THAT!!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful stay

    Reviewed by JenRay61(Houston, Texas) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my third stay at this hotel. The hotel is beautiful, the staff is very attentive, and the location is wonderful, and was very convenient to my work location. The room is larger than many of the rooms of other downtown hotels where I have stayed, which is especially nice for multi-week stays. I stay here whenever I can luck upon a reasonable rate, but I have to admit that sometimes the rate is higher that my company is willing to pay. But this hotel is always my first choice and I am sure I will be back,

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great Stay!

    Reviewed by ShaylaW(Dallas, Texas) on Mar 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Traveled to the New York to celebrate my son's birthday & spring break and the Conrad made our stay wonderful! The rooms are spacious, clean, and you can tell the staff pays attention to detail! You could not ask for a better location and it was quiet there at night. No loud horns at 2am!

    Individual ratings:

    Service

    Service-5

    Value

    Value-3

    Excellent hotel

    Reviewed by C9200LOrogera() on Mar 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a really good all suite hotel. Nice location eady to get to Midtown on the subway. The staff on the whole are very nice especially the housekeeping. Would be better if the restaurant and bar staff learned to smile and engage. Having said that I will definitely return.

    Gorgeous hotel let down by some staff

    Reviewed by Mng337(Glossop, United Kingdom) on Mar 06, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Myself and my partner stayed for 4 nights, visiting from the UK. We loved our room it was comfortable and spacious. We were extremely impressed with the housekeeping staff they were literally amazing -so attentive and friendly. We ordered a lot of room service and enjoyed all the food. Reception and concierge were helpful. We didnt eat in the restaurant so cant comment. We drank in the bar twice and found it to be an uncomfortable experience. On both occasions we found the different bar staff to be arrogant and and ignorant and very unfriendly. We would not visit again for this reason.